Head of Legal Operations & Chief of Staff

Responsibilities

• Serve as the trusted operational proxy and advisor to the Chief Legal Officer (CLO) in executive forums and key decision-making bodies.
• Align Legal Department specialties—including Commercial, IP, Privacy, Corporate, and Compliance—with business goals.
• Coordinate with chiefs of staff and leaders across company departments to align legal strategy and budgets with business objectives.
• Lead high-impact, cross-functional legal and corporate initiatives from design through execution.
• Direct and scale Legal Operations infrastructure, intake models, and workflow automation.
• Oversee the legal technology and AI roadmap, including CLM, e-billing, entity management, and practical AI tools.
• Establish legal KPIs and operational dashboards tracking performance, turnaround times, and department ROI.
• Manage outside counsel guidelines, fee negotiations, billing compliance, and alternative fee arrangements.
• Manage global Legal Department operating budgets and external legal spend with Finance and legal leadership.
• Redesign workflows between Legal and Sales, Finance, Security, and Product.
• Lead quarterly business reviews, annual planning, and resource allocation across the global Legal organization.
• Lead department programs, events, and day-to-day practices that support culture, alignment, and employee impact.

Requirements

• 10+ years of experience in legal operations, chief of staff, or strategic legal/business operations within a high-growth technology environment.
• Experience scaling legal operations and implementing CLM, e-billing, and AI-enabled technology.
• Experience creating and improving legal department processes and managing outside counsel spend.
• Strong departmental budget management, vendor negotiation, and data-driven reporting experience.
• Ability to partner with C-suite leadership, influence cross-functional teams, and manage cross-functional teams.
• Exceptional judgment, discretion with sensitive matters, executive presence, and collaboration skills.
• Strong strategic execution, organization, problem-solving, and deadline management skills.
• Bachelor’s degree required.

Nice-to-haves

• Juris Doctor (JD) or Master of Business Administration (MBA).
• Fluency with Google Workspace, Microsoft Office, and enterprise project management platforms.

Compensation and Benefits

• Annual base salary: $238,000–$327,000 USD.
• Equity, where applicable, bonus, health, dental and vision insurance, 401(k), flexible spending account, and paid leave, including PTO and parental leave.