Manager, Strategic Planning

Responsibilities

• Own and continuously improve core operating rhythms, including the Biweekly Business Review, OKR planning cycles, executive meeting cadences, and Town Halls.
• Design and facilitate executive offsites end to end, including structure, pre-work, logistics, facilitation support, documentation, and follow-through.
• Manage OKR planning cycles from kickoff to completion by building the framework, owning timelines, facilitating cross-functional sessions, and maintaining the system of record.
• Serve as the primary operational counterpart to Chiefs of Staff across functions, coordinating cross-functional planning processes and company-wide initiatives.
• Use AI tools to improve operating-process efficiency and quality, including automating coordination workflows and streamlining information flow.

Requirements

• 5–7 years of experience in business operations, strategic operations, or a Chief of Staff function, ideally at a high-growth technology or healthcare company.
• Experience personally building and running recurring operating processes.
• Strong systems-thinking skills, including diagnosing operational breakdowns and implementing improvements with limited oversight.
• Strong project-management skills, including building project plans, managing complex timelines, and coordinating senior stakeholders.
• Comfortable with both strategic process design and hands-on execution, including scheduling, logistics, and executive-meeting note-taking.
• Excellent communication and facilitation skills, with the ability to influence without authority, manage up, and draft company-wide communications.
• Active use of AI tools to improve productivity and operational processes.
• Mission-driven approach and interest in improving access to mental healthcare.

Compensation and Benefits

• Base compensation: $144,000–$168,000 USD annually.
• Hybrid role with onsite work from the NYC hub three days per week: Tuesday, Wednesday, and Thursday.
• Travel 2–3 times per year for company and department offsites.
• Comprehensive medical, dental, vision, life, and disability coverage.
• No-cost access to therapy through the Grow platform for US employees.
• Retirement savings programs and equity opportunities.
• Flexible time off, paid holidays, and a company-wide winter break.
• Up to 18 weeks of paid parental leave and a new-child stipend.
• Weekly flexible time for self-care.
• Wellness and professional-development stipend.
• Pre-tax commuter benefits.
• Home-office and meal benefits.
• Additional wellbeing benefits, virtual care, pet insurance discounts where available, and global travel assistance.