IT Support Specialist
Provide in-office IT support for the Austin team, handling end-user help desk, endpoint administration (macOS/Windows), MDM workflows, A/V support, and asset management.
Administer and configure Salesforce platform, manage security, integrations, and user support. Requires 3+ years experience, Salesforce Admin certification, and Sales/Service Cloud expertise.
Provide in-office IT support for the Austin team, handling end-user help desk, endpoint administration (macOS/Windows), MDM workflows, A/V support, and asset management.
Provides hands-on IT support for internal employees, troubleshooting hardware/software/network issues, managing device lifecycle and MDM, and enforcing security policies across Windows, macOS, iOS, and Android. Requires 3+ years IT support experience and physical ability to handle equipment.
IT Operations Engineer providing first-line technical support, help desk assistance, user onboarding/offboarding, and building scalable IT infrastructure for a rapidly growing company. Requires 3+ years IT operations experience across Linux/Windows/Mac, networking, SaaS, and CompTIA Security+ certification.
Monitor and troubleshoot Linux systems, network connectivity, and hardware in data centers. Diagnose issues, triage incidents, and document findings for hardware, network, and SRE teams.
Provides first-line technical support, handles user onboarding/offboarding, and designs scalable IT infrastructure. Requires 3+ years in IT operations, multi-OS support, networking knowledge, and CompTIA Security+.