Product Manager

What You'll Do

Product Strategy & Vision

• Define product strategy and roadmap across multiple related products of the marketplace and financial services platform
• Solve customer pain points and opportunities through research, analytics, and market insights
• Convert business objectives into clear product goals, priorities and measurable outcomes
• Prioritize initiatives based on customer value and business impact

Product Discovery & Execution

• Lead product discovery efforts to validate customer problems and potential solutions
• Create and maintain product requirements, user stories, and acceptance criteria
• Make trade-offs balancing customer needs, internal constraints and business objectives
• Collaborate closely with Design and Engineering throughout the product lifecycle
• Communicate technology roadmap and priorities and ensure alignment across cross-functional stakeholders

Customer & Market Understanding

• Build deep understanding of the needs of brands, retailers, and other stakeholders in the cannabis supply chain
• Collaborate with GTM teams to conduct customer interviews and usability sessions
• Analyze product usage, adoption, and performance metrics and work with operations teams to improve execution and efficiency
• Monitor industry trends and competitive landscape to identify opportunities for innovation
• Ensure successful product launches and adoption across customer segments

Product Optimization

• Define and manage comprehensive product roadmaps, ensuring alignment with business priorities and technical feasibility
• Define success metrics and measure product outcomes
• Influence enterprise-level decisions using customer data insights to improve customer experiences and business performance
• Establish data gathering mechanisms relative to the metrics that inform the success of products including usability studies, research and market analysis
• Drive continuous improvement through experimentation and iteration

What We're Looking For

• 4+ years of Product Management experience in Software, SaaS, marketplace, fintech, or B2B technology environments
• Customer-centric mindset with a proven track record of shipping customer-facing products from concept to scale
• Strong skills in stakeholder management, customer journey mapping, and translating customer insights into actionable product requirements and continuous improvement
• Experience collaborating with Design, Engineering, GTM and Operations teams
• Excellent communication
• Ability to navigate ambiguity and drive clarity across teams
• Experience using data to inform decision-making and prioritization

Nice to Have

• Experience with marketplaces, commerce platforms, payments, or logistics products
• Experience in high-growth startups or scale-up environments
• Familiarity with enterprise software and complex operational workflows
• Experience in regulated industries
• Knowledge of cannabis industry operations and supply chain dynamics