Product Marketing Operations Manager, Research

Responsibilities

• Own the model launch calendar and sequencing across a broad portfolio of releases, coordinating timing with partner teams across marketing, product, and communications.
• Own the plan of record for each launch, including deliverables, owners, dependencies, and deadlines, and surface risks early enough to act on them.
• Own the path launch materials take through review, partnering with legal, policy, research, and communications so reviews happen in the right sequence.
• Drive decisions and alignment across senior cross-functional stakeholders without direct authority.
• Own launch-day execution, including sequencing, timing, access, and operational readiness.
• Own internal resources for field teams and the operational side of enablement, including scheduling, speakers, and materials logistics.
• Develop and improve launch processes, playbooks, and operational frameworks that scale beyond any one launch.
• Own launch retrospectives and recurring product communications, and contribute launch materials when volume requires it.

Requirements

• Experience owning launch or release operations end to end and accountability for launches landing on time and in good shape.
• Experience building or substantially improving a launch or release process.
• A process-as-product mindset, including attention to adoption and measurement.
• Background in product marketing, product operations, technical program management, or launch production.
• Ability to keep complex plans coherent as priorities and timelines shift.
• Ability to drive decisions across senior stakeholders without direct authority.
• Technical background with the ability to understand and communicate complex AI concepts to technical and non-technical audiences.
• Strong writing skills and ability to produce launch-ready material.
• Comfort with ambiguity and a rapidly evolving market.
• Bachelor's degree or equivalent combination of education, training, and experience.

Compensation and Benefits

• Annual salary: $255,000–$320,000 USD.
• Hybrid work arrangement with work from the San Francisco or New York office at least two days per week; the general policy expects staff in an office at least 25% of the time.
• Competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and office collaboration space.
• Visa sponsorship may be available depending on the role and candidate.