Product Marketing Operations Manager

Responsibilities

• Organize the product launch process end to end across product, operations, and go-to-market teams.
• Own the product launch calendar and sequencing across products, solutions, and programs.
• Maintain the plan of record for each launch, including deliverables, owners, dependencies, and deadlines; surface risks early.
• Manage the review process for launch materials with legal, policy, product, and communications teams.
• Drive decisions and alignment across senior cross-functional stakeholders without direct authority.
• Own launch-day execution, including sequencing, timing, access, and operational readiness.
• Manage internal resources for field teams and the operational side of enablement, including scheduling, speakers, and materials logistics.
• Develop and improve scalable launch processes, playbooks, and operational frameworks.
• Lead launch retrospectives and recurring product communications.
• Contribute directly to product marketing and launch materials when volume requires.

Requirements

• Experience owning launch or release operations end to end and ensuring launches land on time and in good shape.
• Experience building or substantially improving a launch or release process.
• Ability to drive adoption and measure the effectiveness of operational processes.
• Background in product marketing, product operations, technical program management, or launch production.
• Ability to manage shifting priorities and complex plans in a fast-moving environment.
• Ability to influence senior stakeholders without direct authority.
• Technical background and ability to understand and communicate complex AI concepts to technical and non-technical audiences.
• Strong written communication skills and ability to produce launch-ready materials.
• Comfort working with ambiguity and in a rapidly evolving market.

Education

• Bachelor's degree or equivalent combination of education, training, and experience.
• Relevant field of study demonstrated through coursework, training, or professional experience.

Compensation and Benefits

• Annual compensation range: $255,000–$320,000 USD.
• Competitive compensation and benefits.
• Optional equity donation matching.
• Generous vacation and parental leave.
• Flexible working hours.
• Office space.
• Hybrid work policy: staff are expected to work from an office at least 25% of the time; this role expects work from the San Francisco or New York office at least 2 days per week.
• Visa sponsorship may be available depending on the role and candidate.