LyftNashville, TNProvide enterprise-grade customer support for healthcare and business rides via phone, chat, and email. Own resolutions end-to-end while meeting efficiency and satisfaction KPIs.
Serves as human-in-the-loop for AI-driven insurance verification calls in healthcare, training AI systems, ensuring quality, and handling data entry while complying with HIPAA. Requires 2+ years healthcare/contact center experience and technical literacy.
Service Agent handling patient inquiries, scheduling appointments, managing tickets in ServiceNow, and supporting providers via chat and calls to optimize schedules and guide patients through intake. Requires customer service experience, multitasking, and phone skills in a fast-paced environment.
Supports SOC 2 attestation and cybersecurity assurance engagements for SaaS clients. Coordinates evidence collection, client communication, and project tracking while building toward CISA/CISSP certifications.
Retail Associate at Sandbox VR greeting and guiding guests through immersive VR experiences, maintaining equipment and store standards, and proactively upselling offers. Requires 1+ year retail/hospitality experience, weekend availability, and physical stamina.
Retail Associate responsible for delivering exceptional VR guest experiences at Sandbox VR, including guiding customers through sessions, maintaining equipment and store standards, and troubleshooting technical issues. Requires 1+ year retail/hospitality experience, weekend availability, and strong customer service skills.