FlaglerhealthNew York City, NYOwn ongoing relationships with healthcare customers for Flagler's MSK care platform. Drive adoption, serve as primary point of contact, surface feedback, and support retention/growth with 1-3 years healthtech or healthcare tech experience.
Serve as the primary point of contact for clients with self-directed retirement accounts at Forge Trust. Handle inquiries via chat, phone, and email; educate customers, solve problems, and collaborate across teams to drive satisfaction and retention. Requires 2+ years customer service experience.
Technical Account Manager supporting enterprise life science customers post-go-live on the Benchling AI platform for biotech R&D. Manage Success Packages, optimize tenant configurations, build relationships with scientists and executives, and deliver accelerators while leveraging strong life sciences and Benchling expertise.
Bridge technical EDI/enrollment knowledge with efficient support workflows for a healthcare SaaS company's Client Success team. Provide hands-on EDI help desk support (80%), represent topics in client calls, optimize processes, audit for AI opportunities, and liaise with engineering; requires rehab clinician experience and analytical mindset.
Serve as the primary on-site liaison between Traba's workforce, client leadership, and internal teams in a warehouse environment. Manage worker onboarding, scheduling, performance, relationships, and issue resolution while driving account growth.
Own end-to-end customer experience for Warp's in-house health insurance brokerage, managing client communications, enrollments/offboardings, Pylon ticket resolution, and carrier portal work to ensure accurate, timely benefits administration with high resolution rates and low aging tickets.