Account Director, Large Enterprise

Responsibilities

• Manage a small number of key accounts by developing and executing comprehensive account strategies.
• Lead enterprise prospects from consideration through successful deployment.
• Partner with solutions and research engineering teams to build and execute complex customer programs and projects.
• Own and manage consumption revenue targets and forecasts.
• Analyze key account metrics, create reports, and provide insights to internal and external stakeholders.
• Monitor the industry landscape—including people, competitors, and partners—to inform product roadmaps and corporate strategy.
• Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering.
• Support recruitment and onboarding of teammates.
• Contribute to company culture.

Requirements

• 10+ years of experience selling platform-as-a-service and/or software-as-a-service.
• More than 3 years of achieving annual revenue targets exceeding $2 million.
• Experience designing and executing complex deal strategies.
• Experience supporting the growth of fast-growing, high-performance companies.
• Experience working directly with C-level executives.
• Ability to communicate technical concepts to customers and internal stakeholders.
• Experience leading high-visibility customer events, such as customer advisory boards, conferences, and product launches.
• Experience gathering, distilling, and processing complex industry, competitor, customer, and prospect intelligence.

Nice-to-haves

• Customer-centric approach and experience serving as a trusted advisor to executive and cross-functional stakeholders.
• Passion for or deep curiosity about artificial intelligence.
• Experience building systems and processes from the ground up.
• Comfort solving ambiguous, multidimensional problems and experimenting with new solutions.
• Strong go-to-market strategy and planning skills.