Senior Manager, Product Strategy & Operations

What You’ll Do

• Define and continuously improve the Product operating model, including planning cycles, roadmap reviews, prioritization frameworks, leadership cadences, and execution rhythms
• Lead annual, quarterly, and ongoing planning processes to ensure alignment between company objectives, product priorities, and team execution
• Build and maintain portfolio-level visibility across Product initiatives through operational dashboards, KPI reporting, roadmap tracking, and dependency management
• Partner with Product, Engineering, Design, Data, Finance, and Commercial stakeholders to improve cross-functional alignment, execution consistency, and organizational focus
• Establish and manage operational reporting processes that help leadership understand progress, risks, trade-offs, and strategic opportunities
• Translate customer feedback, product metrics, and organizational signals into actionable recommendations that improve prioritization and decision-making
• Drive leadership communications through all-hands content, portfolio reviews, planning materials, executive updates, and organizational storytelling
• Identify operational inefficiencies and implement scalable processes, tools, and workflows that improve visibility, accountability, and execution across the Product organization

Who You Are

• 8+ years of experience in Product Operations, Strategy & Operations, Program Management, Product Management, Business Operations, or a related field within a technology organization
• Experience building and scaling operating models, planning processes, roadmap governance, or portfolio management functions within Product organizations
• Experience leading cross-functional initiatives and influencing stakeholders across Product, Engineering, Design, Data, and business teams
• Experience developing KPI frameworks, operational reporting, dashboards, or portfolio visibility processes that support executive decision-making
• Strong understanding of product development lifecycles, roadmap planning, prioritization frameworks, and organizational operating rhythms
• Experience working directly with senior leaders in fast-paced, high-growth environments
• Familiarity with product planning, project management, analytics, and AI-assisted workflow tools

Perks

• Work from our well-furnished, modern office in Manhattan, NY
• Unlimited vacation policy
• Paid volunteer opportunities
• Technology stipend - $4,000 every 2 years
• WFH stipend - $500 annually
• Monthly physical, mental, wellness & learning stipend
• Monthly lifestyle stipend
• Full health benefits - medical, dental, vision, prescription, FSA, HRA, HSA, and coverage for family/dependents
• Retirement savings - Traditional and Roth 401K plans with immediate company match
• Life insurance - basic, supplemental, and dependent life
• Disability leave - short-term and long-term
• Company paid parental leave - up to 20 weeks for birthing parents and up to 12 weeks for non-birthing parents
• Family building benefits
• DICK'S Sporting Goods teammate discount