Sales Engineer

Responsibilities

• Lead technical deep dives, tailored demos, and solution walkthroughs for mid-market and enterprise prospects.
• Run structured technical discovery to understand customer systems, workflows, and integration needs.
• Design and validate customer-specific solutions that meet technical, operational, and business requirements.
• Serve as the primary technical owner in pre-sales, partnering closely with Account Executives on deal strategy.
• Answer complex questions around product architecture, AI behavior, scalability, security, and implementation.
• Support pilots, trials, and technical validation efforts.
• Address technical objections and advise on best-practice deployment and rollout strategies.
• Collaborate with Product, Engineering, AI Enablement, RevOps, and customer teams to unblock deals and share field insights.
• Ensure smooth handoffs from pre-sales to post-sales.
• Contribute to pre-sales playbooks, demos, and technical messaging.

Requirements

• 4+ years of experience in a Sales Engineer, Solutions Engineer, Solutions Consultant, or similar pre-sales technical role in B2B SaaS.
• Experience leading technical conversations with mid-market and enterprise customers across complex sales cycles.
• Strong understanding of SaaS architectures, APIs, and integrations.
• Ability to explain complex technical concepts to technical and non-technical audiences.
• Experience supporting enterprise or technically complex sales motions.
• Ability to manage multiple deals and stakeholders simultaneously.
• Familiarity with AI-powered products, conversational AI platforms, or data-driven systems.
• Background in implementations, technical program management, customer onboarding, or post-sale handoffs.
• Familiarity with call center software, communications platforms, or CRM integrations.
• Self-motivated, entrepreneurial, autonomous, organized, collaborative, and effective in fast-moving environments.
• Willingness to work full-time in-office at the NYC location.

Benefits and Compensation

• Comprehensive medical, dental, and vision insurance.
• Company-sponsored 401(k).
• Flexible PTO and U.S. federal holidays.
• Company-wide off-sites.
• Daily in-office lunch, dinner when working late, commuter benefits, and late-night rideshare.
• Standing desks and workspace accommodations available on request.
• Core tools and software provided.
• Base salary: $160,000–$200,000, with final compensation based on experience, skills, and qualifications.
• Total compensation includes base salary, bonus, equity, and benefits.