Engineers customer-specific features and integrations for strategic clients using TypeScript full-stack, scopes GTM workflows, leads technical sales discussions, and manages implementations with up to 50% travel. Requires 3+ years experience and strong full-stack skills.
Salary not listed
On-site3+ YOESolutions Architecture
About the role
Responsibilities
Scope how Ava fits into each customer's GTM stack: what we replace, what we integrate with, and what the ideal workflow looks like
Engineer customer-specific features and integrations across our TypeScript full-stack codebase
Manage end-to-end implementation, partnering closely with customer success managers to drive adoption
Travel to customer offices for in-person discovery, scoping sessions, and onboarding
Join sales calls to provide technical credibility and help close complex deals
Stay hands-on throughout the customer lifecycle - from pre-sales through expansion - ensuring customers see real, measurable ROI
Feed customer insights back to product and engineering to shape our roadmap
Requirements
3+ years as a forward-deployed/solutions engineer, field engineer, or full-stack engineer
Strong TypeScript experience across the stack (Node.js, React, or similar frameworks)
Comfortable leading technical conversations with RevOps leaders and sales teams
Experience integrating with CRMs, marketing automation tools, and sales tech (Salesforce, HubSpot, Outreach, etc.)
Thrive in ambiguity - scoping problems, architecting solutions, and shipping them fast
Excellent communication skills: explain complex systems to non-technical stakeholders and dive deep with engineers
Willingness to travel frequently (up to 50%) to meet customers
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