Forward Deployed Engineer
Forward Deployed Engineer embeds with key customers to build and deploy production AI agents for mortgage lending workflows, integrating backend/full-stack code with customer systems while owning the full development lifecycle and customer relationships. Requires 1+ years engineering and customer-facing experience with Python/Java proficiency.
About the job
Responsibilities
- Build, configure, and launch AI agents on Kastle's platform to handle real borrower workflows.
- Write production-grade backend and full-stack code (Python, Java, TypeScript) to integrate with loan servicing systems, data sources, and telephony platforms.
- Own the full agent development lifecycle: prototype quickly, set up CI/CD, monitor live usage, iterate to targets, and document best practices.
- Scope ambiguous customer asks, prototype quickly, and iterate into stable deployments.
- Act as the technical face of Kastle in key accounts, building trust through speed, empathy, and impact.
- Feed customer learnings back into the core product, influencing roadmap and reusable tooling.
Requirements
- At-least 1 year of engineering experience, and 1 year of customer facing experience.
- Proficiency in Python, Java, or similar; comfortable building APIs and backend systems.
- Bias toward outcomes: care more about unblocking customers and delivering value than perfect abstractions.
- Strong work ethic; very high attention to detail; can own a project end-to-end with limited or no guidance.
- Customer-centric: confident working directly with business leaders as well as engineers.
Nice to Have
- Previous customer-facing engineering role (forward deployed, solutions engineer, etc.).
Skills
Python, Java, TypeScript, AI Agents, CI/CD, APIs, Backend Systems, Full-Stack, Loan Servicing Systems, Telephony Platforms
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