Manager, Forward Deployed Engineering
Leads a team of Forward Deployed and AI Engineers delivering enterprise data migrations, modernisation, and AI/GenAI programs across strategic ANZ accounts. Requires substantial people leadership, technical architecture or data/AI engineering experience, and executive stakeholder management.
About the job
Responsibilities
- Drive regional performance targets, including billable utilisation, team growth, and hiring, while championing delivery excellence and customer success across the ANZ FDE portfolio.
- Lead high-stakes enterprise engagements with Account Executives, Engagement Managers, and Field Engineering leaders to position and deliver transformational professional services programs spanning data migrations, AI/ML platforms, and advanced analytics.
- Establish delivery governance, project oversight, risk management, and quality standards for a growing RSA and AI Engineering practice.
- Serve as the executive escalation point for critical customer situations, using technical credibility and leadership judgment to protect strategic relationships and drive resolution.
- Develop and retain technical talent through career pathways, technical coaching, and a culture of innovation and continuous growth.
Requirements
- 4+ years of people leadership experience managing high-performing technical delivery teams, solution architects, or professional services organizations.
- 5+ years of hands-on individual contributor experience as a technical solutions architect or data/AI engineer.
- Demonstrated success leading large-scale data platform migrations and AI/ML programs in enterprise environments.
- Strong executive presence and stakeholder management skills, including C-suite-level influence.
- Familiarity with Databricks, Apache Spark, MLflow, Delta Lake, or the modern data and AI ecosystem.
Benefits
- Comprehensive benefits and perks tailored to employees' regional needs.
Skills
Databricks, Spark, MLflow, Delta Lake, Data Migrations, Artificial Intelligence, Machine Learning, MLOps, Generative AI, AI Agents, Advanced Analytics, Stakeholder Management
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