Head of GTM Business Operations & Strategy, Safety & Security

Responsibilities

• Define how the Safety & Security program is structured within GTM, including ownership, decision forums, planning cadences, and escalation paths that support a resilient and scalable operating model.
• Develop and operationalize data retention policies across products, customer segments, and deployment scenarios in close partnership with Product, Security, Policy, Safety, Legal, and Data.
• Build go-to-market strategy for cybersecurity models, including target customers, use cases, commercialization approach, launch readiness, success metrics, and field enablement.
• Create scalable mechanisms to capture recurring security, safety, and appsec needs from customers and field teams, and translate them into structured inputs for product roadmap, policy, and enablement decisions.
• Track customer demand, implementation blockers, and market signals to refine strategy and drive cross-functional execution across Product, Security, Policy, Safety, Legal, Data, Sales, Customer Success, Marketing, and Revenue Operations.

Requirements

• 10+ years of experience across GTM strategy, business operations, product strategy, security strategy, consulting, or related functions in high-growth technology environments.
• Strong fluency in enterprise security and application security, with working knowledge of topics such as data retention, IAM, audit logging, secure development practices, and vulnerability management.
• Experience translating field requirements and customer feedback into product roadmap input, operational priorities, and scalable GTM programs.
• Comfortable working with technical products and engaging effectively with both technical and business stakeholders.
• Highly analytical and can turn qualitative feedback and recurring field patterns into clear priorities and action.
• Demonstrated success leading complex cross-functional initiatives across Product, Security, Legal, Sales, Customer Success, and Operations.
• Able to move between long-term strategic direction and hands-on execution, and can bring structure to ambiguous, fast-moving environments.
• Exceptional communicator and collaborator who can influence senior stakeholders across technical and non-technical teams.

Nice-to-Haves

• Fluency in safety & security practices as AI models and products advance.