HR Advisor

Responsibilities

Regional HR Advisory Support

• Provide HR advisory support across multiple countries within a region, ensuring compliance with local labor laws and employment practices.
• Apply existing frameworks and SOPs to new countries, identifying gaps and escalating risks where needed.

Policy and Procedure Development

• Draft and implement compliance-driven policies and SOPs across multiple jurisdictions, including leave management, performance management, investigations, terminations, and statutory processes.

Employee Relations and Risk Mitigation

• Manage complex employee relations issues across countries, including terminations, leave, and regulatory risk scenarios.
• Assess risk in unfamiliar jurisdictions by leveraging internal resources and guidance.
• Represent Rippling before relevant government authorities where required, including for labor reconciliation, statutory filings, and compliance-related matters.

Workflow and System Setup

• Partner with product, engineering, and compliance teams to configure and test workflows for hiring, onboarding, transitions, terminations, and statutory benefits across multiple countries.

Customer- and Employee-Focused Support

• Respond to customer and employee inquiries across a range of countries, delivering accurate and timely guidance.
• Develop scalable resources, such as help center content, templates, and policies, to support regional operations.

Knowledge Development and Scaling

• Rapidly build expertise in new countries using internal documentation, training, and self-directed research.
• Contribute to improving internal knowledge bases and documentation for broader team use.

Process Optimization

• Design and refine scalable processes that support regional delivery and reduce country-specific dependencies.

POA Responsibilities

• Serve as the designated Power of Attorney (POA) for relevant entities, including signing documentation and ensuring compliance with local requirements.
• Represent Rippling before relevant government authorities where required, including for labor reconciliation, statutory filings, and compliance-related matters.

Requirements

• 5+ years of HR advisory, consulting, or internal HR experience in a fast-paced environment.
• Experience supporting multiple countries; knowledge of employment law and HR practices in Malaysia, Singapore, Indonesia, and Australia is highly desirable.
• Experience supporting Malaysia, with exposure to employment law, employee relations, and HR processes in other countries.
• Ability to quickly learn and apply HR practices in new countries, including navigating ambiguity and unfamiliar regulations.
• Strong self-service research skills using internal knowledge bases, SOPs, and tools.
• Solid understanding of core HR fundamentals, including the employee lifecycle, employee relations, and compliance.
• Experience managing employee claims, such as leave, disability, workers’ compensation, and grievances, in at least one jurisdiction.
• Proficiency with HRIS systems and comfort navigating multiple tools and workflows.
• Ability to interpret pay statements, understand payroll basics, and perform simple calculations in multiple countries.
• Strong project management and organizational skills, with attention to detail and the ability to prioritize across multiple countries.
• Excellent verbal and written communication skills with a customer-centric mindset.
• Professional working proficiency in English.

Nice to Have

• Experience supporting HR processes across multiple regions, including EMEA, APAC, and AMER.
• Experience in EOR, global mobility, or international HR operations.
• Experience with benefits and pension administration across multiple countries.
• Additional regional languages.