Strategic Project Lead
Leads high-value AI data operations projects from client specifications through delivery, coordinating 1,000+ contributors, optimizing workflows, and managing customer relationships. The role requires strong analytical, communication, project management, and client-facing skills in a high-intensity environment.
About the job
Responsibilities
Operational Excellence
- Design and manage end-to-end data pipelines from customer specifications through final delivery.
- Diagnose bottlenecks, restructure workflows, and implement solutions that improve quality, throughput, and cost efficiency.
- Create incentive systems, resequence workflows, refine instructions, and scale review processes.
Customer Relationships
- Serve as the primary point of contact for leading AI labs.
- Deliver clear, consistent reporting and proactively anticipate client needs.
- Build long-term client trust and identify opportunities for expansion.
Large-Scale Coordination
- Manage 1,000+ distributed contributors in Slack-based workspaces.
- Source, vet, train, and performance-manage domain experts.
- Maintain high execution standards throughout production.
Quality Reporting
- Run daily internal issue-resolution syncs (“war rooms”).
- Provide regular, transparent progress updates to customers.
Requirements
- Experience in consulting, finance, startups, or other operationally intense environments.
- Strong analytical and communication skills.
- Proven ability to manage complex projects.
- Experience working directly with high-profile clients.
- Interest in hands-on process optimization and large-scale execution.
- Willingness to work in the office Monday through Friday and respond occasionally on weekends in a high-pressure environment.
Compensation and Benefits
- SPL base cash compensation: £89,500–£111,900.
- SSPL base cash compensation: £111,900–£149,200.
- Aggressive biannual performance bonus structure.
- Equity grant vesting over four years.
- £8,000 proximity bonus for employees living within 0.5 miles of the office.
- £1,200 monthly meal stipend.
- Gym membership.
- £160 monthly laundry reimbursement.
- £160 monthly personal wellness reimbursement.
- Private medical and dental insurance.
- Income protection, group life assurance, and critical illness cover.
- Pension with company match.
Skills
Project Management, Process Optimization, Data Pipelines, Operational Execution, Quality Management, Client Relations, Performance Management, Slack
Similar jobs
Business Operations jobs
Prompt Health
Remote
Leads the buildout and scaling of benefit verification and authorization operations, establishing processes, performance systems, customer workflows, and leadership practices. The role partners closely with AI Engineering to automate work and improve service quality, capacity, and customer experience.
Fora
New York, NYLeads strategy, operations, growth, and advisor success initiatives to scale Fora’s UK market. Requires 5–7 years of experience spanning demanding professional services and operational or startup environments, strong modeling and project management skills, and a bachelor’s degree.
Dandy
Remote
Leads procurement operations for production materials, managing purchase orders, inventory health, supplier performance, and process improvements. Requires at least three years of procurement or supply-chain experience, manufacturing purchasing experience, ERP proficiency, and advanced spreadsheet skills.
Prompt Health
Remote
Own executive operating rhythms, decision support, and high-priority cross-functional initiatives while partnering closely with senior leaders. The role requires 5+ years of experience, strong synthesis and business-operations skills, advanced spreadsheet proficiency, and exceptional judgment with confidential information.
Polymarket
Remote
Build and lead a fraud operations function, managing investigators and BPO partners while establishing workflows, SLAs, quality standards, and reporting. The role requires 7+ years in fraud, risk, financial crimes, payments, or trust and safety, plus direct people-management experience.