Corporate Security Operations Manager, Mountain View

Responsibilities

• Develop, implement, and manage practical physical-security measures, including policies, training, and vendor relationships to protect employees and visitors across the Mountain View site and nearby facilities.
• Own the day-to-day performance of vendor-managed armed and unarmed security teams across shifts and locations.
• Set clear operational expectations and ensure security personnel understand and consistently follow company policies, post orders, and procedures.
• Monitor security practices, identify operational risks, and drive timely, practical mitigation and remediation.
• Coordinate with Workplace, Facilities, building management, law enforcement, and other internal and external partners to maintain a cohesive security posture.
• Support broader Corporate Security operations as needed.
• Support or lead security operations for on-campus events.
• Serve as the primary point of contact for VIP and government-guest coordination.
• Build strong relationships with internal clients and cross-functional stakeholders, ensuring security services meet operational and business needs.
• Regularly review and report on site-security performance, incidents, trends, and remediation to senior stakeholders.
• Manage vendor relationships and contracts, establish clear performance expectations, and maintain a regular operating cadence with security partners.
• Build and deliver practical, FTO-style onboarding, scenario-based training, recurring instruction, and coaching for armed and unarmed security teams and supervisors, including experienced former law-enforcement professionals.
• Conduct regular training and exercises on security procedures, incident response, and site-specific operating expectations.
• Ensure security personnel remain current on relevant technologies, procedures, and operational changes.
• Lead, motivate, and develop a high-performing vendor security team.
• Assess vendor and supervisor performance, provide clear feedback, and drive coaching or corrective action through the appropriate vendor leads.

Requirements

• 15+ years of law-enforcement and/or corporate-security experience, including significant hands-on police-department operations and frontline leadership.
• Frontline police-department supervisory experience, such as Sergeant, Lieutenant, or Captain, and/or experience as a Field Training Officer (FTO). Demonstrated ability to lead, coach, and train experienced security personnel.
• Experience leading both armed and unarmed vendor security teams in a complex, fast-paced environment.
• Practical familiarity with physical-security technologies, including access control, surveillance, video-management, and intrusion-detection systems.
• Demonstrated ability to set expectations, evaluate performance, motivate teams, and develop third-party security vendors and contracted services.
• Demonstrated ability to partner effectively with internal teams, local law enforcement, and external agencies while building strong, collaborative relationships.
• Proven experience creating and delivering practical training for guards, supervisors, or law-enforcement teams, including onboarding, scenario-based instruction, coaching, and performance improvement.
• Comfortable leading through a dynamic, fast-paced environment and responding calmly to emerging threats or operational changes.

Nice-to-Haves

• Experience supporting security operations for on-campus events and VIP/government-guest coordination.