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JustworksJustworks

Program Manager, Product

Drive execution of cross-functional programs in a tech/SaaS product domain, partnering with Product, Design, Engineering, and other teams to deliver outcomes while managing risks, dependencies, and stakeholder communication.

About the job

Responsibilities

  • Lead the execution of cross-functional programs and initiatives, partnering closely with Product, Design, Engineering, Data, and other stakeholders
  • Support program planning and definition by determining program goals, scope, workstreams, and success metrics
  • Participate in and help drive discovery activities to understand business needs, constraints, and dependencies
  • Coordinate work across multiple teams, tracking dependencies, risks, and progress
  • Facilitate program operating rhythms such as working sessions, check-ins, milestone reviews, and retrospectives
  • Develop, maintain, and own core program artifacts including project plans, status updates, documentation, calendars, and risk logs
  • Communicate progress, risks, and key decisions to stakeholders and leadership
  • Identify, document, and escalate risks, blockers, and trade-offs in a timely manner
  • Support incident and escalation management by organizing response workflows
  • Collect, track, and analyze data to inform decisions, measure progress, and surface insights
  • Support change management and rollout efforts
  • Engage with external vendors and partners to coordinate timelines and track deliverables
  • Contribute to the evolution of program management practices across the Technology organization

Requirements

  • 3-5+ years of project or program management, strategy, or operations experience in a cross-functional environment
  • Strong business acumen, including an understanding of tech/SaaS companies
  • Demonstrated ability to drive execution and deliver outcomes across cross-functional initiatives
  • Demonstrated ability to build trust and collaborate productively with a wide range of partners
  • Strong organizational and communication skills
  • Analytical mindset with experience using data tools/language such as SQL, Tableau, and Excel
  • Creative problem-solver with a passion for making complex things simple

Nice to Haves

  • Ability to learn about products, organizational structure, and other domains quickly

Skills

SQL, Tableau, Excel, Project Management, Program Management, Cross-Functional Collaboration, Risk Management, Stakeholder Management, Data Analysis, Change Management

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