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HarperHarper

Engineering Manager/TLM, Platform

Leads and builds a platform team responsible for infrastructure, developer productivity, and SRE/production support. The role combines hands-on technical work with team building and requires cloud, infrastructure troubleshooting, large-scale operations, and SRE experience.

About the job

Responsibilities

  • Own infrastructure, including cloud services, third-party vendors, and related systems.
  • Build developer productivity tooling, AI tooling, and harnesses that enable engineering teams to work AI-first.
  • Own SRE and production support, establishing strong production discipline for a high-growth, high-scale environment.
  • Build the team from 2 people to 5–6 people over the next three months.
  • Stay hands-on by working directly with engineers and contributing to the work.
  • Grow infrastructure, developer productivity, and SRE/production support into larger teams over time.

Requirements

  • At least 2 years of line-management experience directly managing teams of 6–10 people, or clear readiness to transition into management.
  • Hands-on experience with AWS or Google Cloud and strong database troubleshooting skills.
  • Experience operating at scale, on the order of at least 1 million requests per minute.
  • Ability to troubleshoot databases, networking, compute, Docker, Kubernetes, and other infrastructure components.
  • Knowledge of on-call practices, SLAs, SLOs, and general SRE practices.
  • Willingness to remain hands-on and grow into a broader management role.

Nice to Have

  • A hiring network, or comfort working closely with recruiters.
  • Experience building developer productivity tooling and AI harnesses for engineering teams.
  • Experience building a team from a very small base.
  • Prior startup experience, especially in a hypergrowth company.

Compensation & Benefits

  • Salary: $225,000–$275,000 per year.
  • Uber commuter benefits.
  • Breakfast, lunch, and dinner provided, plus snacks, drinks, and coffee.
  • Free gym membership.
  • Health, dental, and vision insurance.

Skills

AWS, GCP, Database Troubleshooting, Networking, Docker, Kubernetes, SRE, Slas, SLOs, AI Tools, Developer Productivity

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