Infrastructure Vendor Manager

What You'll Own

• Own vendor performance across GPU hyperscalers and neocloud providers by defining and tracking SLAs, managing escalations, remedies, and service credits, and holding partners accountable to their commitments.
• Build strategic relationships with key infrastructure partners through regular business reviews and executive engagement with Tier 1 vendors.
• Align capacity to demand by partnering with Capacity Planning to secure committed GPU capacity, forecast growth, and mitigate supply constraints.
• Own vendor governance including contract compliance, invoice reconciliation, renewals, and performance reporting.
• Run regular business reviews with vendor partners to discuss performance, open credit claims, capacity planning, and outstanding issues.

What You Bring

• 5+ years in vendor management, cloud partnerships, strategic sourcing, or infrastructure procurement within the AI, GPU, cloud, or hyperscale infrastructure industry.
• Must have worked directly with neocloud, hyperscaler, or GPU infrastructure providers, owning commercial relationships and vendor performance.
• Highly organized with exceptional attention to detail, able to manage contract records, reconcile invoices, calculate credits, and maintain accurate vendor documentation.
• Comfortable owning vendor escalations, running QBRs and scorecards, and communicating effectively with both executive vendor contacts and internal stakeholders.

Bonus Points

• You've managed multi-vendor allocation by priority during shortages.
• You've stood up a vendor-management function from scratch at a neocloud or hyperscaler.