Child Safety Enforcement Specialist
Leads child safety investigations, enforcement decisions, mandatory-reporting workflows, and process improvements involving sensitive content and abuse signals. The role requires Trust & Safety investigation experience, sound judgment, strong documentation, and cross-functional collaboration.
About the job
Responsibilities
- Review and investigate child safety content and behavior, including CSAM and grooming signals, applying policy consistently and documenting evidence and rationale.
- Lead defined high-risk escalations end to end; anticipate blockers, communicate progress, and make or recommend enforcement decisions within policy and escalation boundaries.
- Identify potential mandatory-reporting cases and prepare accurate, timely NCMEC CyberTip reports through approved legal and operational review flows.
- Analyze case and detection data to identify patterns, quality gaps, and emerging abuse trends.
- Propose data-informed improvements to investigative workflows and tooling.
- Collaborate with Legal, Policy, Product, Engineering, and operations partners to implement mitigations, resolve dependencies, and communicate findings and outcomes.
- Perform significant review of sensitive content and analysis of user behavior.
Requirements
- Experience investigating child safety abuse or comparable Trust & Safety issues.
- Sound judgment in sensitive content review and enforcement.
- Ability to independently own investigative projects and deliver clearly documented outcomes.
- Working knowledge of NCMEC CyberTip reporting workflows.
- Ability to appropriately escalate legal or policy uncertainty.
- Ability to identify patterns in case or detection data and recommend practical mitigations.
- Ability to communicate progress and findings to cross-functional partners.
- Comfort using investigative tools and data.
Nice to have
- SQL experience.
- Statistics experience.
- Technical collaboration experience.
Skills
Trust & Safety, Child Safety, Sensitive Content Review, Investigations, Policy Enforcement, Ncmec Cybertip, SQL, Statistics, Data Analysis, Escalation Management, Workflow Improvement, Cross-Functional Collaboration
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