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PermitflowPermitflowNew York, NY

Product Operations Manager

Partner with Product, Engineering, and GTM teams to design processes, dashboards, and AI-driven workflows that scale product development and execution at a high-growth AI startup.

120k – 170k
Hybrid2+ YOEProduct Operations

About the role

What You’ll Do

  • Partner closely with Product, Engineering, Analytics, and AI teams to build the operational foundation that drives faster, smarter product development
  • Streamline how customer insights, product data, and feedback flow through the product lifecycle—from discovery and prioritization to launch and iteration
  • Design, implement, and continuously improve the processes, tools, and systems that enable the product organization to scale effectively
  • Collaborate cross-functionally with Operations, Sales, and Customer Success to ensure alignment, launch readiness, and successful product adoption
  • Develop and maintain dashboards, operating metrics, and experimentation frameworks that measure product impact and improve team performance
  • Act as the connective tissue across Product and go-to-market teams, driving alignment, transparency, and execution excellence
  • Support the integration of AI-powered workflows, automation, and data-driven decision-making into core product and operational processes
  • Identify bottlenecks across the product development lifecycle and implement scalable solutions that improve speed, quality, and repeatability

What We’re Looking For

  • 2+ years of experience in Product Operations, Product Strategy, Business Operations, or a similar cross-functional role at a high-growth SaaS, technology, or AI-driven company
  • Strong operational and systems-thinking mindset, with experience designing processes and driving data-informed decisions
  • Proven ability to collaborate across Product, Engineering, Analytics, and business teams to drive alignment and execution
  • Strong analytical skills and data literacy, with the ability to synthesize insights and influence prioritization
  • Excellent written and verbal communication skills, with the ability to bridge technical and non-technical stakeholders
  • Experience leveraging AI tools and automation to improve workflows, surface insights, and increase productivity
  • Startup mentality: highly resourceful, proactive, and comfortable operating in ambiguity while building from 0→1

What We Offer

  • Competitive salary and meaningful equity in a high-growth company
  • 100% company-paid base medical, dental, and vision coverage for employees + healthcare FSA
  • 401(k) savings plan
  • Unlimited PTO and paid family leave
  • Home office & equipment stipend
  • Daily in-office lunch and dinner provided
  • Commuter benefits (pre-tax transit and parking)

Skills

Product OperationsProduct StrategyBusiness OperationsData AnalysisProcess DesignCross-Functional CollaborationDashboard DevelopmentExperimentation FrameworksAI ToolsWorkflow Automation
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