Own crypto trader relationships at Kalshi, identifying and onboarding high-volume crypto natives, managing retention, and shaping engagement strategy with product and growth teams.
150k – 220k/yr
On-site6+ YOEAccount Management
About the role
What You'll Do
Identify, engage, and onboard crypto-native power users onto Kalshi's crypto markets
Own relationships with our most active crypto traders end-to-end, from first contact through long-term retention
Serve as the primary point of contact for top-tier users: answering questions, surfacing feedback, resolving issues, and keeping them close
Develop a deep understanding of each trader's activity and use it to proactively surface relevant markets, features, and opportunities
Represent Kalshi at crypto conferences, events, and in online communities where our target users spend time
Work with product and growth to translate trader feedback into platform improvements and inform how we develop the crypto product
Build and maintain a pipeline of high-potential traders through your existing network and outbound outreach
What You Bring
6+ years of experience in a sales, relationship management, or account management role with meaningful time spent in crypto or adjacent financial markets
A genuine, existing network in the crypto-native trading community
Deep familiarity with crypto markets: how they work, what traders care about, and how to speak credibly about market structure, event contract mechanics, and trading dynamics
Track record of driving revenue or engagement through high-touch account management
Comfort operating in a fast-moving environment where the product is still evolving and you'll need to figure things out on the fly
Strong written and verbal communication (you're equally at home in a Telegram group and a one-on-one call with a serious trader)
Bonus
Existing presence or following in crypto communities (X, Discord, Telegram)
Experience at a crypto exchange, trading platform, or fintech with a crypto product
Familiarity with prediction markets, event contracts, or derivatives
Holds a Series 3 license
Compensation
Salary Range: $150,000 to $220,000 annually plus equity and benefits
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