Founder Associate

About the role

We are looking for a top performer to work closely with the founder. You'll get to affect and learn all aspects of the business, see how decision are made, build a broad skill set, and developer your network. You will also get to experiment with AI for real company use-cases, and work at the cutting edge.

Expect high-intensity, a fast-paced startup environment, smart colleagues, and the opportunity to do your life's work helping us become a generation defining developer infrastructure company.

Mission

Make the founder more effective by owning the highest-leverage work across the business. Be a thought partner, help with strategy, and make sure the important things actually happen.

Example responsibilities:

• Strategy, research, and planning: market analysis, opportunity assessment, sounding board, GTM projects, etc.
• Project management: goal setting, metrics, reporting, accountability, and following through on founder priorities.
• Team: hiring, development, compensation, and feedback cycles.
• Internal ops & systems: compliance & controls, processes, automation, and tooling.
• Gap filling: owning undefined problems end-to-end, then automating them or handing them off.

Outcomes

• Strategy & planning become a trusted thought partner, where the founder can hand off ambiguous strategic questions and get back decision-ready analysis
• Hiring lead hiring two additional engineers in SF in the first few months.
• Project management set up processes so that every team has robust goal setting, metrics, reporting and accountability team wide.
• Systems & gap filling take over responsibilities such as company controls, processes, and automation. For example, own compliance calendar, CRM management, and BI systems so that founder time is ~0.
• AI & Automation connect systems, data, and AI for more connected and better decision making. The goal is to have all relevant company data accessible from a single place and queryable to systems. With the knowledge base systems being first, with the goal of having a live and reliable company knowledge base. The first step should be done in the first few months.

Competencies (ABC)

• Project management: know how to manage projects, create plans, and execute against them while keeping everything organized.
• AI forward: have used Claude Code or Codex successfully for real use-cases. Understand (high-level) some of the technical aspects including context window, tool-calling, subagents, and more. Excited and curious about leveraging these tools to increase our leverage.
• Automations: used tools to create automations around common workflows.
• Strategic thinking: demonstrate the ability to think in both the micro and macro levels, and how to effectively plan and execute to reach long-horizon goals.
• Competent with computers: you don’t need to be an engineer, but you can’t be a luddite. You need to be a proficient user of computers.
• Research, learning and consumption of information: you’re able to pickup up new topics quickly and be able to execute in new domains in short amounts of time.
• Work in ambiguity: startups operate in high ambiguity environments. You need to be able to successfully plan and execute with missing information and constantly adapt as new information presents itself.
• Scientific: you need to know how to construct good experiments, read data, and draw conclusions.

Qualities (ABC)

• Smart: raw intelligence and quick thinker.
• Resourceful: scrappy as a default, but also spends when needed.
• Wants to win: driven, competitive, and focused on winning.
• High energy: knows there’s a lot to be done, and has the energy to push it forward.
• High agency: figures out what needs to be done and does it. Finds solutions to problems, and realizes we control our own destiny.
• Not lazy: willing to do the work, automating when needed, but not outsourcing thinking. LLMs are a powerful tool, but they shouldn’t replace thinking or be used for things they are not suitable for.
• Thorough: follows tasks through to completion and pays close attention to detail, ensuring nothing is overlooked and the quality is high.
• Values aligned: aligned with our values.

General guidelines

• We like candidates with varied backgrounds - don't be shy, apply!
• Hackers/OSS devs welcome, even without extensive work history.
• Please include a few words on why you'd like to work at Svix.
• All roles are full-time - no students or part-time.