Global Benefits and Leaves Analyst, EMEA
The analyst administers global benefits and leave programs, supports employees across regions, and coordinates vendors, payroll workflows, compliance, and process improvements. The role requires 2–4 years of benefits or HR operations experience, familiarity with EMEA/APAC programs, and proficiency with HR systems and spreadsheet analysis.
About the job
Responsibilities
- Provide Tier 1 global benefits support across all regions, resolving standard inquiries and escalating complex cases.
- Support benefits programs and vendor relationships across EMEA and APAC, including local compliance.
- Coordinate statutory and company-provided leave-of-absence processes across multiple jurisdictions.
- Partner with Payroll and external brokers on enrollment, changes, and offboarding workflows.
- Analyze benefits utilization data and employee queries to identify trends and recommend process improvements.
- Support open enrollment, new-country benefit launches, and employee communications.
- Track, process, and reconcile vendor and broker invoices.
- Maintain benefits documentation, employee FAQs, and standard operating procedures.
- Coordinate vendor onboarding, purchase order creation, and contract workflows with Finance and Legal.
Requirements
- 2–4 years of experience in benefits administration, leave management, or related HR operations, ideally in a global or multi-country environment.
- Working knowledge of EMEA and/or APAC benefits structures, statutory requirements, and leave entitlements.
- Excellent communication and service orientation, with experience providing responsive employee support.
- Experience with HRIS, HR ticketing or case management systems, and benefits administration tools.
- Experience with or exposure to benefits vendor or broker management.
- Strong analytical skills and ability to interpret benefits data and produce actionable insights.
- Ability to manage workflows independently and escalate complex issues appropriately.
- Proficiency in Excel or Google Sheets, including VLOOKUPs and pivot tables.
Skills
Benefits Administration, Leave Management, Hr Operations, Workday, Servicenow, Zendesk, Jira, HRIS, Benefits Administration Tools, Vendor Management, Excel, Google Sheets, Vlookup, Pivot Tables, Benefits Data Analysis
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