Instructional Designer

Responsibilities

• Design and develop instructional content for onboarding, internal enablement, and product education.
• Partner with subject matter experts and cross-functional teams to gather requirements, validate technical accuracy, and create engaging learning experiences.
• Write scripts for training videos, product walkthroughs, demos, and other educational content.
• Translate complex workflows and product features into clear, actionable learning experiences.
• Create interactive guides, video explainers, motion graphics, and live training materials for feature rollouts.
• Use Figma to design branded layouts, prototypes, and learning templates.
• Apply motion and visual storytelling to make key concepts memorable and easy to understand.
• Conduct needs assessments, learner research, and usability testing.
• Establish frameworks, templates, and systems to scale content creation.
• Audit and iterate content for accessibility, usability, and alignment with business goals.

Requirements

• 3+ years of experience in instructional design, learning experience design, or enablement in a SaaS or technology environment.
• Strong understanding of adult learning principles, instructional design best practices, and performance-based learning.
• Proficiency in Figma for visual design, prototyping, and collaboration.
• Experience with e-learning and motion design tools such as Articulate 360, Rise, Storyline, Camtasia, After Effects, or Premiere Pro.
• Ability to translate technical and operational concepts into intuitive learning assets.
• Excellent communication and storytelling skills across visual, written, and verbal mediums.
• Ability to work autonomously, manage multiple priorities, and thrive in a fast-paced environment.
• Familiarity with accessibility standards, WCAG, SCORM/xAPI, and learner feedback loops.

Nice-to-haves

• Degree in Instructional Design, Interaction Design, HCI, or a related visual or digital design field.
• Experience designing education or onboarding experiences for B2B SaaS.
• Background in motion, interaction, or visual storytelling.
• Experience with LMS platforms such as Skilljar, Lessonly, or WorkRamp.
• Familiarity with performance evaluation frameworks such as Kirkpatrick or Bloom’s Taxonomy.

Compensation and Benefits

• Salary range: $120,000–$145,000.
• Equity in the form of stock options.
• Medical, dental, and vision premiums covered at 100%.
• Fully paid parental leave.
• Commuter benefits.
• 401(k) benefits.
• Monthly fitness stipend.
• Company-paid lunch and a stocked office kitchen.
• Company social events.
• Unlimited vacation and paid holidays.
• Relocation packages for candidates outside the greater NYC Metro area.