Skip to content
Mark43Mark43United States

RMS Architect

Lead end-to-end RMS implementations for public safety agencies, handling solution design, configuration, training, and go-live support. Requires 2–5+ years in product consulting or implementation, strong technical aptitude with low-code platforms, and excellent training and stakeholder skills.

Salary not listed
RemoteSolutions Architecture

About the role

What You'll Do

  • Lead the end-to-end delivery of RMS implementations, including solution design, system configuration, testing, training, and go-live support
  • Configure and implement workflows, forms, and data structures within configurable platforms
  • Translate customer business requirements into scalable technical configurations and user workflows
  • Oversee RMS implementation across workstreams, including integrations and hardware components
  • Establish and standardize best practices for RMS delivery across customers
  • Facilitate customer workshops to gather requirements, validate workflows, and drive alignment
  • Deliver engaging, high-quality training sessions (in-person and virtual) for both technical and non-technical audiences
  • Lead product demonstrations, working sessions, and launch events
  • Support user adoption by translating product capabilities into practical, real-world use cases
  • Guide change management efforts to ensure successful product adoption
  • Identify risks, surface issues, and communicate project status to stakeholders
  • Gather customer feedback and partner with Product teams to inform roadmap priorities
  • Collaborate cross-functionally with Training, Product, and Project Management teams

Requirements

  • 2–5+ years of experience as a product consultant, implementation specialist, or in public safety technology
  • Technical experience working with configurable or low-code platforms, including form building, workflow configuration, and data modeling
  • Hands-on experience delivering software implementations from setup through launch
  • Experience designing and delivering structured training programs for diverse audiences
  • Comfortable facilitating live sessions, workshops, and launch events
  • Dynamic communicator with strong presentation skills for large groups
  • Skilled at explaining complex technical concepts in an accessible way
  • Strong interpersonal skills and emotional intelligence for navigating challenging customer dynamics
  • Proficient in PowerPoint, Excel, and Microsoft Suite
  • College degree from an accredited institution
  • Willing to travel at least 50%

Skills

Low-Code PlatformsWorkflow ConfigurationForm BuildingData ModelingAgileWaterfallMicrosoft PowerpointExcelImplementationTraining Delivery

Similar roles

Solutions Architecture jobs
OpenAI

AI Deployment Engineer, Ecosystem

OpenAISan Francisco, CA

Help strategic partners design, build, evaluate, and launch high-utility plugins for ChatGPT and Codex. Hands-on product engineering role involving prototyping, debugging integrations, cross-functional collaboration, and platform contributions. Requires 4+ years software engineering experience with strong product sense.

197k – 280k/yr
Hybrid4+ YOESolutions Architecture
Figma

Forward Deployed Engineer

FigmaSan Francisco, CA +1

Forward Deployed Engineer partnering with strategic customers to implement Figma's developer workflows like Make Local. Provide hands-on technical support, discovery, and feedback to Product/Engineering while building scalable deployment processes. Requires customer-facing technical experience and modern dev practices.

153k – 296k/yr
Hybrid5+ YOESolutions Architecture
Mem0

Forward Deployed Engineer

Mem0San Francisco, CA

Forward Deployed Engineer embedding with strategic customers to design, build, and ship Mem0 memory API integrations into AI agents. Translate field learnings into product roadmap while owning technical relationships and troubleshooting production issues. Requires 4+ years production software experience and customer-facing technical background.

Salary not listed
On-site4+ YOESolutions Architecture
Rilla

Software Engineer, Integrations

RillaNew York, NY

Forward Deployed Engineer partnering directly with offline-world customers (Home Depot, KKR, etc.) to integrate their data into Rilla's AI sales coaching platform. Own end-to-end high-stakes integration and full-stack projects, with up to 50% travel to client sites. Requires strong coding skills and customer obsession.

185k – 230k/yr
On-siteSolutions Architecture
Coinbase

Solutions Architect

CoinbaseUnited States

Solutions Architect partnering with B2B customers (startups to institutions) as a trusted technical advisor on Coinbase's Sales, Trading and Prime team. Responsibilities include architecting distributed systems, building open-source SDKs, leading end-to-end implementations, and collaborating with sales/product/engineering teams. Requires CS degree, 3+ years software engineering with expert REST/WebSocket and Golang experience, plus blockchain/crypto knowledge.

170k – 170k/yr
Remote5+ YOESolutions Architecture