Solution Consultant

Responsibilities

• Partner with Account Executives and Account Directors as the primary opportunity partner, providing solution, industry, and contextual business expertise.
• Prepare and inspire prospects and clients through solution recommendations, demonstrations, and discovery support.
• Ensure prospects understand technical and program requirements.
• Collaborate with Account Executives and Client Success Directors to prepare, validate, and deliver business cases.
• Support Client Success with product fit assessments and demonstrations for upsell opportunities.
• Handle objections and competitive differentiation.
• Support RFP responses by defining timelines, coordinating contributors, aligning messaging, and ensuring timely delivery.
• Capture and document client requirements with Client Engagement teams to define high-level solution and service scope and support a smooth transition to implementation.
• Support the EMEA team with product knowledge and business- and strategy-related RFP content.
• Serve as a subject matter expert for defined industries, products, or topics; maintain team materials, prepare standardized sales demonstrations, and train team members and field teams.
• Support field teams and marketing through thought-leadership activities, including events, blog posts, and webinars.
• Share and align best practices with EMEA and global teams.
• Provide feedback to product management on market requirements.

Requirements

• Excellent presentation skills and confidence presenting to large audiences, including executives.
• Ability to articulate and document product-specific and high-level technical solutions for customer business problems.
• Significant experience in a customer-facing role.
• Ability to build relationships with business and technical contacts at all levels of a client organization.
• Ability to articulate business value through ROI business cases.
• Understanding of sales methodologies and experience in solution selling.
• Experience in digital marketing, ecommerce, and/or business software (SaaS).
• Willingness to travel up to 50% within the role.
• University degree or higher.
• Full authorization to work in Germany without restrictions; sponsorship is not provided.
• Fluency in German and English.

Nice to Have

• Additional European language skills.