Senior Product Manager, Marketing Agent
Own the strategy and execution of ChowNow’s Marketing Agent domain, building automated email and SMS campaigns, agentic marketing workflows, and measurement systems for independent restaurants. Requires 5+ years of product management experience, shipped lifecycle products, AI or agent experience, and strong SQL and analytics fluency.
About the job
Responsibilities
- Own strategy and execution for ChowNow's Marketing Agent domain.
- Evolve marketing products from requiring restaurant owners to configure campaigns into products that propose, run, and measure campaigns for them.
- Own campaign creation and automation across email and SMS.
- Own the diner database and consent model, making restaurant-owned diner relationships usable.
- Build the agentic layer that turns restaurant data into marketing actions without adding work for restaurant owners.
- Establish company standards for marketing measurement and incrementality.
- Drive product activation and adoption.
Requirements
- 5+ years of product management experience, including ownership of products from problem definition through launch.
- Hands-on experience with lifecycle or campaign products, including email, SMS, CRM, automation, or segmentation products that you shipped and operated.
- Hands-on experience building and shipping AI or agent-based products.
- Working fluency in SQL and product analytics, with the ability to pull and interpret data independently.
- Experience owning metrics where attribution was contested and defending a measurement approach to stakeholders.
Compensation and Benefits
- Expected base salary: $158,00 - $200,000, depending on candidate location and experience.
- Ongoing training and growth opportunities.
- Medical, dental, and vision plans.
- Mental health coverage programs.
- Unlimited paid vacation.
- Seven weeks of baby bonding time for new parents within the first year of birth or adoption.
- Eight weeks of paid pregnancy leave.
- 401(k) matching.
- Employer-contributing student loan assistance or continuing education reimbursement.
- Employee stock incentive plan.
- Pet insurance.
Skills
Product Management, Email Marketing, Sms Marketing, CRM, Marketing Automation, Segmentation, Artificial Intelligence, AI Agents, SQL, Product Analytics, Incrementality, Marketing Measurement
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