Owns key customer relationships with AI labs and enterprises, managing from evaluation to delivery. Leads commercial processes, technical strategy, cross-functional execution, and revenue growth in fast-paced AI environment. Requires 4+ years experience, technical background, and consulting/startup exposure.
180k – 200k/yr
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About the role
Responsibilities
Manage and grow a portfolio of relationships across application-layer companies, research labs, and enterprise customers
Serve as the primary point of contact for customer questions, issues, and escalations; triage internally and drive resolution
Lead commercial processes to close net-new and existing business
Manage technical relationships with research teams and help guide evaluation and training strategy
Work cross-functionally with product, operations, and engineering to track delivery and timelines
Forecast revenue growth and help leadership understand how to unblock additional growth opportunities
Requirements
4+ years of total work experience, with experience in consulting or as a technical program management role in industry
Technical BS/MS (or equivalent practical experience) and comfort working with ML/engineering stakeholders
Experience in a top-tier Consulting Firm and fast-growth technology startup
A proven track record in enterprise client facing roles and expanding customer relationships
Excellent verbal and written communications
Ability to understand the ML training and evaluation lifecycle and build trusted relationships with technical customers
Great cross-functional experience and collaborative ability
Compensation & Benefits
Competitive salary and bonus earning potential + meaningful equity
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