Recruiting Operations Manager
Own and scale Hex’s recruiting infrastructure, analytics, workflows, and AI automation while improving process adoption and candidate experience. The role requires 6+ years in recruiting or talent operations and strong ATS administration, workflow-building, and analytical capabilities.
About the job
Responsibilities
- Own the recruiting technology stack, including ATS, sourcing, scheduling, and assessment tools; configure integrations and manage vendors.
- Design and continuously improve the hiring workflow from requisition approval and intake through sourcing, coordination, offer, and close.
- Build recruiting analytics and reporting covering pipeline health, funnel conversion, time-to-fill, source effectiveness, and hiring forecasts.
- Establish data hygiene and reporting standards, and partner with Finance and People on headcount planning and requisition management.
- Identify, implement, and measure AI-powered recruiting automation with appropriate guardrails and human review.
- Test sourcing approaches, interview structures, and automations to improve hiring quality and efficiency.
- Lead interviewer training, structured interview rollout, and consistency programs.
- Establish dashboards, weekly reporting, QBR inputs, and adoption practices for recruiting processes.
- Own candidate experience operations, including scheduling SLAs, communication cadences, and feedback loops.
Requirements
- 6+ years of experience in recruiting operations, talent operations, People Operations, business operations, or analytics, including experience scaling a function at a high-growth company.
- Hands-on ATS administration and workflow-building experience, ideally with Ashby.
- Strong analytical skills, including recruiting data ownership, dashboard development, and funnel-metric analysis.
- Experience building internal tools, automations, prompt libraries, or workflow experiments.
- Track record of converting manual processes into scalable, documented, and adopted workflows.
- Experience implementing AI-powered recruiting automation.
- Sound judgment regarding automation, process redesign, and simplicity.
- Experience partnering with recruiters, hiring managers, Finance, People, and Data stakeholders.
- Comfort working with ambiguity and taking initiative.
Nice to Haves
- SQL and business intelligence tools.
- Headcount planning tools.
- HRIS systems.
- Experience working alongside a data team.
Compensation
- Salary range: $120,000–$150,000 USD annually.
- Competitive total rewards package including salary, equity, health benefits, and flexible paid time off.
Skills
Ashby, Applicant Tracking Systems, SQL, Business Intelligence, Recruiting Analytics, Dashboarding, Workflow Automation, Artificial Intelligence, Prompt Libraries, Data Hygiene, Headcount Planning, HRIS, Vendor Management, Structured Interviews
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