Senior Product Manager, Expansion
Owns Apollo’s customer expansion product strategy, including seat growth, upsells, plan upgrades, and monetization experiences. Requires 4+ years of SaaS product management experience, strong revenue impact, customer empathy, technical fluency, and AI-assisted prototyping skills.
About the job
Responsibilities
- Own customer expansion at Apollo, including seat additions, credit purchases, add-ons, and plan upgrades.
- Lead team invite and joiner experiences that convert new seats into active, paying users.
- Improve admin upgrade request flows.
- Design credit and plan upsells driven by product usage.
- Create handoffs that guide qualified teams to Apollo's sales team.
- Build reporting to identify healthy expansion and revenue leakage.
- Conduct customer research with paying customers, administrators, and end users.
- Translate customer insights into product strategy, roadmap priorities, and product changes.
- Prototype quickly with Claude Code and other AI tools.
- Write clear specifications, define quality standards, and make product tradeoffs.
- Partner with design and engineering on delivery.
- Instrument funnels, track conversion and expansion metrics, and iterate based on results.
- Align with Free-to-Paid, Pricing & Packaging, Sales, Support, and other cross-functional teams.
Requirements
- 4+ years of product management experience in SaaS.
- Proven ownership of SaaS products from end to end.
- Track record of solving impactful problems that unlock revenue.
- Strong product judgment, prioritization, and decision-making skills.
- Creative problem-solving ability.
- Customer empathy and a focus on user speed and confidence.
- Ability to influence without authority and communicate clearly.
- Strong execution, measurement, and iteration skills.
- Technical fluency in performance, reliability, and integrations.
- AI-native approach, including prototyping with tools such as Claude Code and Cursor.
Nice to Have
- Experience with product-led growth, monetization, billing, or expansion surfaces.
Compensation and Benefits
- ATS-listed total cash compensation range: $140,800–$202,400 USD annually.
- Additional benefits may include equity, company bonuses, a 401(k) plan, paid holidays, flexible PTO, parental leave, employee assistance and wellbeing benefits, global travel coverage, life and disability insurance, FSA/HSA, and medical, dental, and vision benefits.
Skills
Saas Product Management, Product Strategy, Roadmapping, Customer Research, Product Prototyping, Claude Code, Cursor, Funnel Analytics, Conversion Optimization, Monetization, Billing, Product-Led Growth, Revenue Expansion, Cross-Functional Leadership, Technical Integrations
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