P2P Operations Lead

Responsibilities

Procurement Operations

• Own the end-to-end supplier onboarding process, including documentation review and adherence to internal policies.
• Maintain accurate supplier records, details, and statuses.
• Administer procurement workflows in Coupa and NetSuite.
• Manage the purchase order lifecycle, including PO billing and purchase details, open POs, and PO closures.
• Coordinate supplier onboarding and supplier master maintenance.

Accounts Payable Operations

• Lead day-to-day Accounts Payable operations, ensuring timely and accurate processing of invoices, credit memos, and payment requests.
• Oversee invoice validation, coding, approvals, and exception resolution.
• Ensure invoices follow company policies, approval workflows, and payment terms.
• Monitor AP aging and resolve outstanding issues to minimize overdue invoices.
• Support month-end close by ensuring timely invoice processing, resolving outstanding items, and supporting AP accruals.
• Partner with Procurement, AP, and business stakeholders to resolve discrepancies and ensure timely processing.

Process Improvement and Governance

• Ensure adherence to P2P policies, procedures, and standard operating procedures.
• Identify opportunities to automate manual processes and improve efficiency.
• Monitor supplier onboarding turnaround, PO cycle times, invoice processing, and exception-rate metrics.
• Support internal and external audits and ensure compliance with procurement policies and internal controls.

Stakeholder Management

• Serve as the primary point of contact for P2P operational queries and escalations.
• Partner with Procurement, Finance, Treasury, Legal, IT, and business stakeholders to deliver an efficient and scalable P2P process.

Team Leadership

• Recruit, onboard, coach, and develop P2P analysts.
• Establish training plans, SOPs, and knowledge-sharing practices.
• Build a high-performing team focused on operational excellence, customer service, and continuous improvement.
• Manage team capacity, workload, and service levels for a growing global organization.

Requirements

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
• 5–8 years of experience across Accounts Payable and Procurement operations, ideally in a shared services, GBS, or high-growth SaaS or technology environment.
• Deep, hands-on proficiency in Coupa, including purchase orders, supplier onboarding, invoice management, and SPA workflows.
• Hands-on proficiency with NetSuite or another ERP for AP and vendor-management workflows.
• Experience with expense-management tools such as Navan.
• Working knowledge of G/L coding, amortization schedules, and basic accounting principles as applied to P2P.
• Ability to operate independently, manage competing priorities, and handle high-volume transactional workflows.
• Experience supporting US-based or international stakeholders in a shared-services or offshore capacity.
• Strong communication skills.
• Proven team-leadership experience, including hiring, managing, and developing junior team members.
• Ability to work from the Kalyani Nagar, Pune office three days per week.

Nice to Have

• Experience in a high-growth SaaS or technology company.
• Experience implementing or scaling P2P processes from scratch.
• Exposure to procurement automation or workflow-optimization tools.
• Familiarity with SOX controls or internal-audit requirements.
• Experience in a multi-entity or global finance environment.
• Strong understanding of spend-management platforms or similar tools.