What You'll Do
Coach and Develop Your Team
- Run structured weekly 1:1s with each rep focused on skill development, pipeline review, and goal-setting
- Listen to call recordings and provide specific, actionable feedback to improve rep performance
- Identify each rep's strengths and growth areas, and build individualized development plans
- Onboard new hires and ensure they ramp quickly and confidently
Drive Performance Through Data
- Own team-level metrics including activity volume, conversion rates, pipeline health, and quota attainment
- Use CRM and sales analytics data to spot trends, flag risks early, and surface coaching opportunities
- Hold the team accountable to daily and weekly activity targets in a constructive, motivating way
- Deliver clear, consistent reporting to the Director of Sales on team performance and forecast
Execute Day-to-Day Operations
- Lead weekly team meetings that keep the team energized and aligned
- Partner with reps on live deals — provide deal coaching, handle escalations, and help close
- Maintain CRM hygiene standards across the team to ensure data accuracy and pipeline visibility
- Coordinate with Sales Leadership and Marketing on messaging, campaigns, and tooling rollouts
Build a Winning Culture
- Create a team environment that is high-performance and high-care — reps should feel challenged and supported
- Recognize wins loudly and coach through misses constructively
- Advocate for your team's needs: tools, process improvements, and career growth opportunities
What We're Looking For
Required:
- 4-6+ years of experience in sales, including at least 2 years managing a team of inside sales reps
- A track record of developing individual reps into consistent quota-attainers
- Strong analytical skills — comfortable digging into sales data, building a forecast, and using metrics to make coaching decisions
- Excellent communication and interpersonal skills; you give direct, caring feedback
- Proficiency with a modern CRM (Salesforce, HubSpot, or similar)
- Organized, detail-oriented, and consistent in following through on commitments to your team
Nice to Have:
- Experience selling professional services, fintech, or SaaS products
- Familiarity with accounting, bookkeeping, or financial services
- Experience with advanced AI tools and processes for sales (Claude Cowork, Codex)
- Prior experience building or iterating on a sales playbook or onboarding program
Compensation: Base pay range $163,000 - $214,000 in San Francisco, CA, plus equity, 401(k), health benefits.