Recruiting Operations Coordinator

Responsibilities

• Own interview operations across the company, ensuring every interview is thoughtfully coordinated and every candidate has an exceptional experience.
• Become the internal expert on Ashby by building automations, workflows, interview plans, templates, interview kits, dashboards, and reporting.
• Identify opportunities to use AI and technology to eliminate manual work, improve quality, and create leverage for the Talent team.
• Own the operational excellence of the Talent function by identifying friction, fixing issues, and building scalable processes.
• Partner with recruiters to build interview kits, standardize scorecards, and equip interviewers to make effective hiring decisions.
• Maintain data quality across Ashby, including reporting, candidate data, interview feedback, and recruiting metrics.
• Build recruiting dashboards covering funnel conversion, hiring velocity, interviewer health, and improvement opportunities.
• Evaluate and implement recruiting technologies that improve hiring quality and speed.
• Own onboarding from offer acceptance through Day One, partnering with hiring managers, IT, Facilities, and People Operations.
• Create memorable candidate touchpoints throughout the interview process.
• Learn sourcing and talent identification, eventually becoming a sourcing partner for priority searches.

Requirements

• 2+ years of recruiting coordination, recruiting operations, or talent operations experience in a fast-paced environment.
• Deep expertise with Ashby, including automations, workflows, interview plans, interview kits, and reporting.
• Strong process and operational excellence orientation.
• Exceptional attention to detail.
• Hospitality mindset with candidates, interviewers, hiring managers, and new hires.
• Curiosity about AI and recruiting technology.
• Strong project management skills and ability to manage multiple priorities.
• Exceptional judgment and professional representation of the company.
• High agency and proactive problem-solving.
• Growth mindset and interest in developing sourcing and talent-identification skills.

Success Measures

• Ashby becomes a competitive advantage through the systems, automations, and workflows built.
• Candidates describe the interview experience as exceptional.
• Hiring managers trust that interview processes run seamlessly.
• New hires receive an exceptional onboarding experience from Day One.
• Operational bottlenecks are identified and solved proactively.
• The role becomes a trusted sourcing partner that consistently uncovers exceptional talent.