Business Operations Manager
This generalist business operations role supports cross-functional initiatives through project management, data analysis, customer discovery, and opportunity modeling. It requires 3–4 years of experience in consulting, banking, or startup operations, along with strong analytical and stakeholder-management skills.
About the job
Responsibilities
- Support the team with daily responsibilities and ad hoc projects so it can focus on strategic, high-impact efforts.
- Create clear, actionable project plans and memos.
- Lead cross-functional project and program initiatives from 0 to 1 with limited oversight.
- Analyze data sets and develop dashboards and reports.
- Use data to inform strategic decisions.
- Conduct customer discovery and A/B testing.
- Support new business and product development through opportunity modeling.
- Synthesize complex information and data for decision-making.
- Manage stakeholders and communicate effectively across teams.
Requirements
- 3–4 years of experience in consulting, banking, or startup business operations.
- Strong project management skills and the ability to lead complex, cross-functional initiatives.
- Experience taking projects from 0 to 1 with little oversight and articulating the rationale and approach.
- Excellent analytical and problem-solving skills.
- Strong ability to synthesize complex information and data.
- Data-driven mindset.
- Hard-working and comfortable in a high-intensity environment.
- Exceptional communication and stakeholder management skills.
Benefits and Compensation
- Equity participation for every full-time team member.
- Periodic equity refreshes based on performance.
- Company-provided Pod sleep product.
- Additional employee benefits.
Skills
Project Management, Program Management, Data Analysis, Dashboarding, Reporting, A/B Testing, Customer Discovery, Opportunity Modeling, Stakeholder Management, Analytical Problem Solving
Similar jobs
Business Operations jobs
Ascertain
Remote
Leads and develops a remote team of Partner Operations professionals supporting healthcare payer workflows and customer outcomes. Requires 5+ years of healthcare operations experience, 2+ years supervising operational teams, and strong coaching and performance-management skills.
Grow Therapy
Remote
Own and scale the authorization function for a complex healthcare pre-bill operation, including denial-trend management, workflow automation, team leadership, and payer partnerships. The role requires healthcare authorization or billing experience, people management, analytical ability, and comfort with SQL-driven processes.
Imprint
Remote
Own day-to-day fraud operations across internal specialists, team leads, and an outsourced BPO workforce in a regulated consumer credit environment. The role focuses on people management, SOP and compliance processes, vendor QA, escalation management, and scalable operational improvements.
Dandy
Remote
Leads procurement operations for production materials, managing purchase orders, inventory health, supplier performance, and process improvements. Requires at least three years of procurement or supply-chain experience, manufacturing purchasing experience, ERP proficiency, and advanced spreadsheet skills.
Improbable
Remote
Operating Partner serving as a generalist problem solver for the founding team, owning high-priority initiatives across growth, revenue, functions, and operations. Requires 8+ years of relevant experience, leadership of teams of 10+ people, strong execution under ambiguity, and fluency with AI tools.