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SagaSagaLos Altos, CA

Head of Product – AI Agent Commerce Platform

Leads product strategy and roadmap for AI-native character platform targeting social, gaming, and brands. Builds relationship-focused AI systems, evaluation frameworks, trust/safety features, and scalable B2B tools driving customer ROI. Partners with CEO, engineering, and partners.

Salary not listed
RemoteProduct Management

About the job

What You’ll Do

  • Define relationship-first product strategy: Design AI characters' relationship formation and maintenance, shape interaction models across social platforms, identify retention drivers, translate to customer outcomes, prioritize use cases.

  • Build AI-native character systems: Own memory, personality, continuity, voice; design evolution; partner on agent architecture; create configurable primitives.

  • Drive product iteration & evaluation: Define "good" relationships, build evaluation frameworks (metrics, qualitative signals), iterate on user behavior, create measurement stack for KPIs like retention, conversions.

  • Lead social & content dynamics: Shape platform behaviors, balance content/interaction, define playbooks for attention acquisition and safe actions.

  • Evolve into a multi-platform system: Translate learnings to games/interactives, define persistence, build developer platform with APIs and self-serve.

  • Build the brand and studio platform: Own configuration tools for personas, campaigns, analytics, safety; develop scalable workflows.

  • Own trust, safety, and governance: Design safety systems, moderation, guardrails, compliance features.

  • Lead customer discovery and platformization: Work with partners, translate needs to roadmap.

  • Own product strategy, roadmap, and operating cadence: Partner with CEO, create prioritization cadence, scale product function.

Who You Are

You understand social products deeply

  • Experience with consumer social, UGC, or engagement-driven platforms
  • Strong intuition for retention, attachment, habit formation

You’ve built AI-native products

  • Experience with LLMs, agents, conversational systems
  • Comfortable with model behavior, prompting, evals, iteration

Skills

LLMsAI AgentsProduct StrategySocial PlatformsEngagement MetricsPromptingEvalsAPIsAnalyticsModerationGuardrailsRetentionConversion FunnelsMemory SystemsConversational AI

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