Head of Product – AI Agent Commerce Platform
Leads product strategy and roadmap for AI-native character platform targeting social, gaming, and brands. Builds relationship-focused AI systems, evaluation frameworks, trust/safety features, and scalable B2B tools driving customer ROI. Partners with CEO, engineering, and partners.
About the job
What You’ll Do
-
Define relationship-first product strategy: Design AI characters' relationship formation and maintenance, shape interaction models across social platforms, identify retention drivers, translate to customer outcomes, prioritize use cases.
-
Build AI-native character systems: Own memory, personality, continuity, voice; design evolution; partner on agent architecture; create configurable primitives.
-
Drive product iteration & evaluation: Define "good" relationships, build evaluation frameworks (metrics, qualitative signals), iterate on user behavior, create measurement stack for KPIs like retention, conversions.
-
Lead social & content dynamics: Shape platform behaviors, balance content/interaction, define playbooks for attention acquisition and safe actions.
-
Evolve into a multi-platform system: Translate learnings to games/interactives, define persistence, build developer platform with APIs and self-serve.
-
Build the brand and studio platform: Own configuration tools for personas, campaigns, analytics, safety; develop scalable workflows.
-
Own trust, safety, and governance: Design safety systems, moderation, guardrails, compliance features.
-
Lead customer discovery and platformization: Work with partners, translate needs to roadmap.
-
Own product strategy, roadmap, and operating cadence: Partner with CEO, create prioritization cadence, scale product function.
Who You Are
You understand social products deeply
- Experience with consumer social, UGC, or engagement-driven platforms
- Strong intuition for retention, attachment, habit formation
You’ve built AI-native products
- Experience with LLMs, agents, conversational systems
- Comfortable with model behavior, prompting, evals, iteration
Skills
LLMs, AI Agents, Product Strategy, Social Platforms, Engagement Metrics, Prompting, Evals, APIs, Analytics, Moderation, Guardrails, Retention, Conversion Funnels, Memory Systems, Conversational AI
Similar jobs
Product Management jobs
Scale AI
San Francisco, CALeads strategy, roadmap, and execution for an enterprise AI core platform while managing a product management team. Requires platform or developer-product experience, strong technical fluency across APIs and infrastructure, and the ability to drive adoption across complex organizations.
Docker
CanadaLeads product strategy, lifecycle management, team building, and cross-functional execution for Docker’s developer-focused product portfolio. Requires extensive product leadership experience, customer-driven validation skills, and success scaling products in fast-growth environments.
GoHighLevel
United States
Leads company-wide pricing, packaging, monetization, and customer-insights strategy, connecting research, behavioral data, financial analysis, and experimentation to commercial decisions. Requires 12+ years across SaaS pricing, monetization, product or growth strategy, customer insights, and management.
Axion
San Francisco, CA
Leads and coaches the product team while personally owning Axion’s Enterprise Platform, including APIs, integrations, permissions, governance, and reliability. Requires enterprise platform product depth, strong technical judgment, product operations experience, and executive presence.
Chime
San Francisco, CA
Leads a scaled product organization and sets strategy across a broad, high-impact consumer product portfolio. The role requires senior product leadership, experience building and scaling digital products, and strong judgment in complex, data-informed environments.