Senior Revenue Operations Manager

Responsibilities

• Complete onboarding, learn team operations, meet cross-functional partners, understand GTM strategy, ICP, funnel stages, and pipeline goals.
• Shadow and attend weekly RevOps meetings.
• Review current funnel metrics including conversion rates, deal velocity, pipeline coverage, rep productivity and performance.
• Study existing processes for lead routing, opportunity management, and forecasting.
• Identify and own quick win projects.
• Provide system support and answer team questions.
• Track funnel metrics, weekly, monthly, and quarterly departmental KPIs and scorecards.
• Improve lead routing, scoring, and SLA workflows.
• Standardize campaign tracking and attribution processes.
• Hold follow-up meetings with Sales, Marketing, CS to understand pain points.
• Build credibility through project delivery and responsiveness.
• Present impact metrics to stakeholders and update process documentation.
• Drive projects through full lifecycle: requirements → build → test → launch → measure.
• Lead cross-functional initiatives across Sales, Marketing, CS.
• Contribute to quarterly planning and roadmap prioritization focusing on speed to lead, deal velocity, forecast accuracy.
• Attend strategic planning meetings with GTM leadership.
• Shift to strategic thinking combined with execution.
• Present accomplishments to leadership and identify next quarter focus areas.

Requirements

• 6+ years of experience in Business/Sales/Revenue Operations with a track record of driving strategic decision-making with Sales, Marketing, CX, Enablement, and Partnerships.
• Drive automation to reduce manual work and improve speed-to-lead and pipeline hygiene.
• Designed and maintained lead-to-cash workflows including routing, scoring, enrichment, and lifecycle management.
• Owned and optimized top of funnel operations, including lead management, routing, scoring, attribution, campaign tracking, and funnel conversion performance.
• Partner closely with Marketing teams to execute, measure, and scale multi-channel campaigns.
• Translate company growth strategy into operational execution: territory design, segmentation, forecasting rigor, compensation, funnel performance, systems architecture, and cross-functional alignment.
• Advanced expertise in Microsoft Excel and proficiency in other Office tools, Google Suite, Salesforce and JIRA.
• Organized with excellent project and priority management skills.
• Experience working with large data sets, enterprise reporting and dashboards and data visualization tools such as Tableau, Mode and Looker.
• Applied experience in data visualization and producing meaningful metrics for business operations.
• Excellent analytical and systems-thinking approaches to problem solving, with a proven track record of matching team needs with actionable solutions.
• Focused on results, self-starter, demonstrated success using analytics to drive understanding, growth, and success of products, teams and organizations.
• Effective communicator who frequently collaborates with cross functional teams.
• Flexible, adept at learning new tools and independently problem solving at high velocity.

Compensation and Benefits

• Expected Base Salary: $130,000 - $168,000 (depending on candidate location and experience)
• Ongoing training and growth opportunities.
• Rock solid medical, dental, and vision plans.
• Mental Health Coverage.
• Unlimited Paid Vacation.
• 7 weeks of baby bonding time, 8 Weeks of Paid Pregnancy Leave.
• 401(k) Matching.
• Employer-contributing student loan assistance or continuing education reimbursement.
• Employee Stock Incentive Plan.
• Pet insurance.
• Consistent and fair leadership.