Senior Solutions Engineer, Majors, San Francisco

What you'll do as a Senior Solutions Engineer, Majors Accounts

The Solution Engineering organization is responsible for the technical sale of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers.

Reporting to the Solution Engineering Manager, the Majors Accounts Solutions Engineer is a Senior level role. You are a customer facing technologist within the Cloudflare Solutions Engineering team with strong experience in large account pre-sales management and excellent verbal and written communications skills suited for executive-level engagement.

Specifically, we are looking for you to:

• Build and maintain long term technical relationships with the technical buyers (executives, managers and individual contributors) at your assigned accounts, becoming a trusted advisor to those stakeholders.
• Deeply understand the business-critical issues that your accounts are facing, and provide meaningful solution designs to facilitate technical validation of Cloudflare as a part of the customer’s infrastructure, including the coordination of Cloudflare colleagues throughout the sales and procurement cycle.
• Identify and drive technical conversations in every possible line of business within the accounts, engaging key technical buyers with the purpose of uncovering new areas of potential revenue & showing value to all possible parts of your accounts.
• Empower customers in their security and network transformation journeys, helping them to define strategies and architect necessary security controls aligned with Cloudflare product suites.
• Be the voice of the customer internally at Cloudflare, engaging with and influencing Cloudflare’s Product and Engineering teams to meet your customers’ needs.
• Represent and evangelize Cloudflare externally at Developer, Community, Technology, Cybersecurity and other industry events with thought leadership and expertise.

Examples of desirable skills, knowledge and experience

• Polished communication and executive presentation skills with ability to drive a discussion with a broad range of stakeholders (from the web developer to the CISO).
• Relationship building: a proven track record of building deep technical relationships with engineers and senior executives in large and strategic accounts. Experience in managing various stakeholder relationships to build consensus on security solutions/projects.
• Experience managing technical sales within large accounts.
  • Developing champion-style relationships
  • Driving technical wins
  • Assisting with technical validation
• A deep understanding of core industry components of Cloudflare solutions (and a desire to learn more):
  • Internet security technologies including DDoS and DDoS mitigation, Firewalls, TLS, VPN, DLP
  • Networking technologies including TCP, UDP, DNS, IPv4 + IPv6, BGP routing, GRE, SD-WAN, MPLS, Global Traffic Management
  • HTTP technologies including reverse proxy (e.g., WAF and CDN), forward proxy (secure web gateway), serverless application development
  • Zero-trust network access (ZTNA & SASE) concepts including identity management and authentication
  • Cloud computing technologies such as AWS, GCP, Azure and others
  • Some scripting or programming experience with one or more of JavaScript, Python, Golang, BASH
  • Understanding of, or experience with, regulatory requirements such as FedRAMP, GDPR, PCI DSS, HIPAA, SOC-2, ISO/IEC.

Compensation

Compensation may be adjusted depending on work location.

• For San Francisco based hires: Estimated annual salary of $244,000 - $336,000.
• Los Angeles based hires: Estimated annual salary of $234,000 - $321,000.

This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.

Equity This role is eligible to participate in Cloudflare’s equity plan.