People Operations Coordinator

What You'll Do

Onboarding Coordination and Facilitation

• Coordinate and manage onboarding processes for new hires.
• Partner with Recruiting, IT, Hiring Managers, and cross-functional teams to ensure a seamless onboarding experience.
• Schedule onboarding sessions, track participation, and proactively manage the Onboarding Calendar.
• Facilitate onboarding sessions; provide a strong first impression as new hires’ first point of contact with the company.
• Prepare onboarding materials, documentation, and communications for new employees.
• Track onboarding completion and ensure all required tasks and documentation are completed.
• Continuously improve onboarding processes and employee experience.

Employee Request Triage and Response

• Serve as a first point of contact for employee questions and People Operations requests.
• Triage incoming requests and route issues to the appropriate teams or stakeholders, and escalate as necessary.
• Respond to employee inquiries related to policies, benefits, onboarding, systems access, documentation, and general People Operations support.
• Maintain a high level of responsiveness, professionalism, and confidentiality in employee communications.
• Identify recurring themes or operational gaps, recommend, and support the implementation of process improvements.

HRIS Data Management

• Maintain accurate employee records and organizational data within the HR systems.
• Process employee lifecycle updates, including hires, promotions, transfers, and departures.
• Support audits and reporting by ensuring data integrity and consistency across systems.
• Partner with Payroll, Finance, and IT teams to ensure accurate employee information and system access.
• Assist with documentation, reporting, and People Operations process tracking.

People Operations Team Logistics

• Support coordination and logistics for People Operations programs, meetings, trainings, and team initiatives.
• Assist with scheduling, documentation, project tracking, and internal communications.
• Maintain People Operations resources, templates, and process documentation.
• Partner cross-functionally to support operational planning and execution for People-related initiatives.
• Help improve operational efficiency by organizing processes, documenting procedures, and managing workflows.

Cross-Functional Partnership

• Collaborate with Recruiting, Finance, IT, Workplace, and Leadership teams to support employee operations and initiatives.
• Partner with managers and stakeholders to ensure consistent employee experiences and operational alignment.
• Support the implementation and coordination of People programs and initiatives across the company.

What We're Looking For

• 1–3 years of experience in People Operations, Human Resources, Operations, or administrative coordination, ideally in a start-up environment.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Proven ability to manage multiple priorities.
• Proven ability to maintain confidentiality.
• Experience working with HRIS platforms and internal systems is preferred.
• Comfortable working cross-functionally in a fast-paced environment.
• Proactive, collaborative, and service-oriented mindset.

Benefits

• 4 weeks of paid vacation.
• 14 weeks of fully paid parental leave for all parents.
• Long-term disability, life insurance, and 401K plans.
• 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage.
• FSAs and HSAs available.
• Monthly lifestyle stipend for wellness, mental health and therapy, hobbies.
• Monthly cell phone and internet subsidy.
• Commuter benefits for Bay Area employees, home office stipends for remote employees.
• Continuous learning benefits & related support.