Product Lead, IT

Responsibilities

• Own strategy and execution for a meaningful product area within Rippling IT, from customer discovery through launch and adoption.
• Develop deep customer empathy for IT administrators, security teams, CIOs, and employees who rely on IT systems.
• Partner with engineering and design to turn ambiguous, technically complex problems into simple, powerful product experiences.
• Use product judgment, data, customer feedback, and business context to determine priorities, sequencing, and roadmap decisions.
• Collaborate with sales, marketing, support, implementation, and customer success to understand the market, sharpen positioning, and drive adoption.
• Operate as a senior product owner by writing clearly, making crisp decisions, raising the bar for craft, and aligning cross-functional teams.
• Develop a point of view on how AI will change IT, security, governance, and workforce-system management.

Requirements

• Deep product experience building complex products.
• Strong product judgment and taste, with the ability to simplify complex workflows without losing necessary power.
• Technical depth and curiosity, including the ability to reason through systems, edge cases, platform dependencies, and tradeoffs with engineering.
• High clock speed, strong ownership, and a bias toward action.
• Excellent written and verbal communication, especially when aligning teams around ambiguous problems or difficult prioritization decisions.

Nice to Have

• Experience or empathy with IT, infrastructure, security, or compliance buyers.

Compensation and Benefits

• Competitive salary, benefits, and equity.
• US compensation is aligned with location-based salary ranges; final offers may vary based on professional background, experience, and location.