Solutions Engineer
Act as a trusted technical advisor for enterprise customers, leading complex sales cycles, technical discovery, architecture design, and PoCs while collaborating with Product, Engineering, and Sales.
AI platform for brand visibility in AI search
Scrunch builds software to monitor, analyze, and optimize brand presence across AI platforms like ChatGPT and Perplexity. It serves brands and agencies adapting to AI-driven customer journeys. This matters as AI agents become primary web visitors shaping discovery and choice.
Act as a trusted technical advisor for enterprise customers, leading complex sales cycles, technical discovery, architecture design, and PoCs while collaborating with Product, Engineering, and Sales.
Own full sales cycle selling an AI discovery platform to digital, SEO, content, and performance marketing agencies. Requires 8+ years B2B SaaS sales experience with agency exposure.
The Enterprise Customer Success Manager will manage a portfolio of enterprise clients, ensuring they maximize value from Scrunch's generative AI search optimization software. This role involves translating data into strategic recommendations, guiding client onboarding and adoption, and conducting business reviews to drive engagement and retention.
Manages portfolio of 10-20 enterprise clients for AI search optimization SaaS platform, driving onboarding, adoption, and strategic recommendations to maximize value and retention. Requires 5+ years CS experience at marketing SaaS, AI tool fluency, and enterprise account management expertise.
Analyzes AI search performance data to build dashboards, deliver customer insights, diagnose issues, and design experiments. Requires 2-4 years in analytics with strong SQL/Python skills and customer-facing communication.
Leads full-cycle enterprise sales for AI-driven brand discovery platform, owning complex 6-7 figure deals with CMOs and multi-stakeholder groups. Requires 7+ years B2B SaaS experience closing large deals in fast-paced environments.
Builds and ships product features end-to-end across frontend and backend, driving decisions from idea to production. Requires strong product thinking, hands-on technical skills, and ability to operate with ambiguity using AI tools for speed.
Senior Infrastructure Engineer designs, builds, and operates cloud infrastructure, developer tooling, observability, and reliability systems at scale, primarily on GCP. Requires high-velocity dev experience, IaC, database scaling, workflow orchestration, and production Python coding.
Owns enterprise product marketing and sales enablement by creating materials like pitch decks and battlecards, delivering sales training, gathering customer insights, and managing competitive intelligence for B2B SaaS deals. Requires 5-7 years experience in product marketing.