Leads customer onboarding and training for AI products in housing, delivering in-person and remote sessions, creating educational content, gathering feedback, and liaising with internal teams. Requires 3+ years customer-facing experience and strong communication skills.
Leads a team of Customer Success Managers to drive client onboarding, adoption, retention, and expansion in a B2B SaaS environment for housing. Owns account health, churn mitigation, ROI demonstration, and cross-functional partnerships. Requires 3+ years managing CS teams.
Leads strategic relationships with institutional real estate owners, driving AI adoption, ROI realization, and operational transformation across large portfolios. Requires 5+ years in asset management or consulting with strong analytical and executive presence skills.
Leads customer onboarding and training for AI products in housing, conducting sessions, creating educational content, gathering feedback, and liaising with internal teams. Requires 3+ years customer-facing experience, strong communication, and technical aptitude; onsite in NYC with travel.
Proactively calls client on-site teams to gather sentiment, build relationships, provide product support, troubleshoot issues, and escalate when needed. Serves as a trusted partner between Customer Success and Product Solutions, spotting trends from conversations.
Leads strategic relationships with high-value housing clients, guiding AI implementation, driving adoption, and optimizing workflows for business transformation. Requires 5+ years in real estate asset management or tech consulting, with strong analytical and executive skills.
Owns strategic relationships with housing customers, drives product adoption, provides technical support, manages onboardings, and prevents churn by optimizing usage and gathering feedback for product teams. Requires 2+ years technical B2B SaaS experience managing $2.5M+ ARR book.
Supports Customer Success Managers in onboarding housing customers to EliseAI platform, drives adoption and retention through data monitoring, training sessions, and cross-team collaboration. Requires 1-3 years customer-facing experience and strong communication skills.
Leads customer onboarding and training for AI products in housing, delivering in-person and remote sessions, creating educational content, gathering feedback, and liaising with internal teams. Requires 3+ years customer-facing experience and strong communication skills.
Leads a team of Customer Success Managers to drive client onboarding, adoption, retention, and expansion in a B2B SaaS environment for housing. Owns account health, churn mitigation, ROI demonstration, and cross-functional partnerships. Requires 3+ years managing CS teams.
Leads strategic relationships with institutional real estate owners, driving AI adoption, ROI realization, and operational transformation across large portfolios. Requires 5+ years in asset management or consulting with strong analytical and executive presence skills.
Leads customer onboarding and training for AI products in housing, conducting sessions, creating educational content, gathering feedback, and liaising with internal teams. Requires 3+ years customer-facing experience, strong communication, and technical aptitude; onsite in NYC with travel.
Proactively calls client on-site teams to gather sentiment, build relationships, provide product support, troubleshoot issues, and escalate when needed. Serves as a trusted partner between Customer Success and Product Solutions, spotting trends from conversations.
Leads strategic relationships with high-value housing clients, guiding AI implementation, driving adoption, and optimizing workflows for business transformation. Requires 5+ years in real estate asset management or tech consulting, with strong analytical and executive skills.
Owns strategic relationships with housing customers, drives product adoption, provides technical support, manages onboardings, and prevents churn by optimizing usage and gathering feedback for product teams. Requires 2+ years technical B2B SaaS experience managing $2.5M+ ARR book.
Supports Customer Success Managers in onboarding housing customers to EliseAI platform, drives adoption and retention through data monitoring, training sessions, and cross-team collaboration. Requires 1-3 years customer-facing experience and strong communication skills.