VP Product, Practice Management

Responsibilities

Set the Vision and Strategy

• Define and own the multi-year product vision and roadmap for the Practice Management domain, aligned to SimplePractice's platform strategy and growth objectives
• Translate deep customer understanding — across solo practitioners, group practice owners, and administrators — into a differentiated and compelling product strategy
• Partner with Marketing and Sales to identify and capture new customer segments, including larger and more complex group practice organizations
• Champion the evolution toward intelligent, automated practice operations — building toward a future where the platform increasingly takes administrative work off a clinician's plate

Lead and Develop the Team

• Lead, mentor, and grow a team of product managers, building on a strong existing foundation
• Establish a high-performance culture with clear standards for product craft, strategic thinking, and customer empathy
• Recruit and retain exceptional product talent as the domain scales

Drive Cross-Functional Impact

• Partner closely with Engineering, Design, Data, and Clinical Strategy to deliver high-quality product experiences at pace
• Work with Sales and Marketing to bring new capabilities to market effectively, with particular focus on SimplePractice's upmarket expansion
• Collaborate with the broader Product Leadership Team to ensure coherent, platform-level outcomes
• Build strong relationships with external integration partners to deepen and expand the practice management ecosystem

Own Outcomes

• Define and track the metrics that matter: adoption, engagement, retention impact, and revenue contribution from your domain
• Communicate clearly to executive leadership and key stakeholders on strategy, progress, and tradeoffs
• Manage a broad portfolio with clarity, sound prioritization, and disciplined execution

Desired Skills & Experience

• 12+ years of product management experience, with at least 5 years leading high-performing product teams at scale
• Demonstrated success owning a broad, complex product domain — ideally at the intersection of workflow, data, and platform
• Experience driving product-led growth into new customer segments, including close collaboration with Sales and Marketing in a B2B environment
• Background in healthcare, healthtech, or vertical SaaS serving professional service or regulated industries strongly preferred
• A systems thinker who can hold both long-term vision and near-term execution simultaneously, without losing sight of either
• An exceptional communicator who earns trust with executives, cross-functional partners, and their own team alike
• Proven track record of hiring, developing, and retaining world-class product talent
• High standards for craft, customer impact, and operational excellence — and the ability to instill those standards across a team

Benefits

• Medical, dental, vision, life & disability insurance
• 401(k) plan with company match
• Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
• Mental health resources
• Paid parental leave & Backup Care
• Tuition reimbursement
• Employee Resource Groups (ERGs)