Staff Product Designer, Group Practices

Responsibilities

• Own the design of the group practice experience end-to-end — from onboarding and supervisory billing, to packaging and SLA compliance, to practice management and admin tooling.
• Drive supervisory billing from early product to nationwide scale — design the onboarding, activation, and in-product experience for supervisors and supervisees.
• Design for admins and owners as your primary persona — build bulk workflows, role-based views, multi-provider management, and practice-level analytics.
• Adapt platform-wide launches for group practices — ensure packaging, identity verification, or onboarding improvements work for the group practice context.
• Start in planning mode, using tools like Claude.ai to clarify the problem space, understand data, and test assumptions. Prototype with Claude Code/Cursor and MagicPatterns.
• Partner closely with Sales and Customer Success to translate insights into product direction and design decisions.
• Contribute to the design system and culture, share AI practice, prompts, and patterns with the design team.

Requirements

• 8+ years of product design experience, with significant time spent designing for multi-user systems with different roles and permissions (admins, operators, end users).
• 0→1 product experience — designed new product lines, validated business models through design, or taken a product area from early concept to scale.
• Think like a business builder — understand revenue models, connect design decisions to business outcomes, and make sharp prioritization calls.
• Designed for platforms or marketplaces where segment-specific needs must be balanced with platform consistency.
• Strong visual and interaction design craft across growth surfaces (onboarding, activation) and product surfaces (dashboards, tooling, operational workflows).
• Comfortable partnering with Sales and CS as key stakeholders and translating customer relationships into product insights.
• Comfortable with AI prototyping tools (Claude Code, Cursor, MagicPatterns) and see them as a core part of workflow.

Compensation and Benefits

Base pay range: $212,000 - $265,000 (depending on qualifications, experience, and location). Eligible for equity grant.

Benefits:

• Equity compensation
• Medical, Dental, and Vision coverage
• HSA / FSA
• 401K
• Work-from-Home Stipend
• Therapy Reimbursement
• 16-week parental leave
• Carrot Fertility reimbursement and membership
• 13 paid holidays + Holiday Break
• Flexible PTO
• Employee Assistance Program (EAP)
• Training and professional development