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Solutions Engineer

Solutions Engineer bridges Product, Engineering, and Sales to guide clients through technical implementations, support sales with platform value articulation, and act as trusted advisor for feedback and solutions. Requires 3+ years customer-facing engineering and fintech/SaaS experience.

150k – 180kNew York, NYSales EngineeringOnsite3+ YOE

About the role

Responsibilities

  • Partner with Product and Engineering to guide new clients through technical implementation, from initial integration to launch
  • Support the Sales team by articulating the technical value of Unit’s platform to prospective customers
  • Act as a trusted advisor to clients: communicating new features, gathering feedback, and advocating for their needs internally
  • Translate client requirements into actionable solutions, including building prototypes, writing documentation, and developing integration guides
  • Proactively identify opportunities to improve the customer experience and drive product adoption

Requirements

  • 3+ years in a customer-facing engineering role (e.g., Solutions Engineer, Implementation Engineer, Technical Account Manager)
  • 2+ years of experience in fintech, financial services, or SaaS (payments or lending experience is a plus)
  • Strong technical foundation, including experience working with APIs and explaining technical concepts to non-technical audiences
  • Ability to operate independently and thrive in a fast-paced, ambiguous environment
  • Highly organized with strong problem-solving skills and attention to detail
  • A consultative, customer-first mindset with a track record of understanding and solving client needs
  • Genuine enthusiasm for fintech and building the future of financial infrastructure

Skills

APIsFintechSaaSPrototypesIntegration GuidesPaymentsLendingDocumentation

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