What You’ll Do
- Join high-priority deals early (often call 1–2) as the technical partner to the AE; lead technical discovery and solutioning.
- Translate customer architecture, constraints, and goals into a clear proposed approach (integration plan, sequencing, risks, and tradeoffs).
- Improve technical sales velocity by tightening the cycle from discovery → solutioning → terms with crisp technical alignment and next steps.
- Occasionally support post-sale solutioning and expansion: participate in customer roadmap conversations, propose new use cases, and accelerate adoption.
- Build solutions playbooks for Discovery and reference architecture to embed a repeatable solutions motion across pre and post sales.
- Create and maintain a lightweight knowledge base / product catalog.
- Partner closely with AEs, CS, TIEs, and Product to surface recurring issues, improve enablement, and feed product learnings back into roadmap decisions.
Who You Are
- 5+ years experience in technical Solutioning in a pre-sales environment.
- Strong technical foundation (CS preferred; STEM/engineering/math/physics acceptable with clear technical depth).
- Prior experience working with APIs (selling, implementing, supporting, or solutioning).
- Demonstrated critical thinking: you consistently get behind the question and give answers that match the underlying need.
- Comfortable operating in both pre-sales and post-sales contexts; you can shift between solution design and customer enablement.
- High ownership and speed: you ramp quickly, contribute actively on calls, and produce durable assets (playbooks, guides, demos) that reduce future load.
- Comfortable in a startup environment with ambiguous processes and evolving org structure.
Extra Awesome
- Experience at API-first fintech/infra companies (e.g., Plaid, Stripe) or similarly technical SaaS (observability/data platforms like Datadog).
- Experience selling/solutioning into lenders, fintechs, or complex enterprise buyers.
- Experience building technical champions within customer orgs and partnering deeply with engineering/product teams.
- History of creating technical enablement content and reusable solution frameworks.
Compensation
Annual US base salary range: $170,000 - $200,000.