Key Responsibilities
Sales Support & Client Engagement
- Serve as the primary technical resource for AEs and CSMs across the commercial sales cycle
- Lead discovery conversations with law firm and corporate prospects to understand their ediscovery, investigations, and review workflows
- Translate those needs into a clear technical narrative for Everlaw
Demonstrations & Technical Deep-Dives
- Prepare and deliver polished platform demos tailored to specific use cases and audiences
- Conduct AI feature demos and technical deep-dives for diverse audiences ranging from technical power users to executive stakeholders
Proof of Value (POV) Execution
- Plan and execute standard commercial POVs
- Define success criteria with input from the AE and SA leadership
- Manage day-to-day evaluation logistics, lead user trainings, troubleshoot issues
- Keep multiple stakeholders aligned to a clear plan and timeline
RFx & Technical Writing Support
- Contribute to RFP, RFI, and security questionnaire responses in partnership with Proposals Specialist and Security & Trust teams
Product Feedback & Field Insights
- Build and maintain working knowledge of Everlaw's roadmap
- Contribute structured field feedback from prospect and customer interactions to inform future product direction
Cross-Functional Collaboration
- Partner with sales, customer success, marketing, security & trust, legal, and product to support deal strategy, joint pursuits, and post-sale handoffs
- Build trust with internal partners and support newer SAs and adjacent team members
Continuous Learning
- Stay current on commercial ediscovery trends and competitive landscape (Relativity, DISCO, Reveal, Logikcull, etc.)
- Understand the evolving role of generative AI in legal workflows
About You
- At least 3 years of experience in ediscovery, with hands-on end user and/or administrative experience on at least one major platform (Everlaw, Relativity, DISCO, Reveal, Logikcull, or similar)
- Willing to travel as needed (typically up to ~25%)
- Prior experience in sales engineering, solutions architecture, technical consulting, or comparable client-facing technical role, or demonstrated track record from an adjacent seat (e.g., advanced CS, litigation support, ediscovery practice lead)
- Solid command of core ediscovery processes (EDRM, processing, review, productions, analytics)
- Developing fluency in standard law firm litigation workflows, with working understanding of corporate legal workflows (legal holds, internal investigations, regulatory response)
- Excellent communicator: clear and structured in demos and presentations
- Organized and process-oriented, comfortable managing multiple concurrent opportunities, POVs, and RFx workstreams
- Takes ownership of work, escalates appropriately, and looks for ways to improve team operations
- Enjoys collaborating across functions with AEs, CSMs, security & trust, legal, marketing, and product partners
Benefits & Compensation
- Annual base salary: $140,000
- Total On-Target Earnings (OTE): $200,000 (performance-based commission)
- Equity program
- 401(k) retirement plan with company matching
- Health, dental, and vision insurance
- Flexible Spending Accounts for health and dependent care expenses
- Paid parental leave
- Approximately 10 days (80 hours) per year of sick leave
- Seventeen paid vacation days plus 11 federal holidays
- Membership to Modern Health for mental health and wellness
- Annual allocation for Learning & Development opportunities and applicable professional membership dues
- Company-sponsored life and disability insurance
- Work in midtown New York office with flexible work-from-home days on Tuesdays and Fridays
- Monthly home internet reimbursement
- Select hardware preference (Mac or PC) and customize desk setup
- Snacks and beverages in the office
- Company-wide events and volunteer opportunities