Solutions Architect II

Key Responsibilities

Sales Support & Client Engagement

• Serve as the primary technical resource for AEs and CSMs across the commercial sales cycle
• Lead discovery conversations with law firm and corporate prospects to understand their ediscovery, investigations, and review workflows
• Translate needs into a clear technical narrative for Everlaw

Demonstrations & Technical Deep-Dives

• Prepare and deliver polished platform demos tailored to specific use cases and audiences
• Conduct AI feature demos and technical deep-dives for diverse audiences ranging from technical power users to executive stakeholders

Proof of Value (POV) Execution

• Plan and execute standard commercial POVs
• Define success criteria with input from AE and SA leadership
• Manage day-to-day evaluation logistics, lead user trainings, troubleshoot issues
• Keep multiple stakeholders aligned to a clear plan and timeline

RFx & Technical Writing Support

• Contribute to RFP, RFI, and security questionnaire responses in partnership with Proposals Specialist and Security & Trust teams

Product Feedback & Field Insights

• Build and maintain working knowledge of Everlaw's roadmap
• Contribute structured field feedback from prospect and customer interactions to inform future product direction

Cross-Functional Collaboration

• Partner with sales, customer success, marketing, security & trust, legal, and product teams
• Support deal strategy, joint pursuits, and post-sale handoffs
• Build trust with internal partners and informally support newer SAs and adjacent team members

Continuous Learning

• Stay current on commercial ediscovery trends and competitive landscape (Relativity, DISCO, Reveal, Logikcull, etc.)
• Track the evolving role of generative AI in legal workflows
• Bring insights into client conversations

Requirements

• At least 3 years of experience in ediscovery with hands-on end user and/or administrative experience on at least one major platform (Everlaw, Relativity, DISCO, Reveal, Logikcull, or similar)
• Willing to travel up to ~25% to support sales efforts, client onsites, POVs, and AI Labs
• Prior experience in sales engineering, solutions architecture, technical consulting, or comparable client-facing technical role, or demonstrated track record from adjacent seat (advanced CS, litigation support, ediscovery practice lead)
• Solid command of core ediscovery processes (EDRM, processing, review, productions, analytics)
• Developing fluency in standard law firm litigation workflows
• Working understanding of corporate legal workflows (legal holds, internal investigations, regulatory response) as secondary coverage area
• Excellent communicator: clear and structured in demos and presentations, able to engage technical buyers and end users
• Organized and process-oriented; comfortable managing multiple concurrent opportunities, POVs, and RFx workstreams
• Takes ownership, escalates appropriately, looks for process improvements
• Enjoys cross-functional collaboration with AEs, CSMs, security & trust, legal, marketing, and product partners

Nice-to-Haves / Platform Expertise

• Experience with Everlaw's generative AI capabilities (Deep Dive, Storybuilder, Writing Assistant, Review Assistant), analytics, processing, and review
• Knowledge of competitive ediscovery platforms

Compensation & Benefits

• Annual base salary: $140,000
• Total On-Target Earnings (OTE): $200,000 (performance-based commission)
• Equity program
• 401(k) retirement plan with company matching
• Health, dental, and vision insurance
• Flexible Spending Accounts for health and dependent care
• Paid parental leave
• ~10 days (80 hours) sick leave per year
• 17 paid vacation days + 11 federal holidays
• Modern Health membership for mental health and wellness
• Annual allocation for Learning & Development and professional membership dues
• Company-sponsored life and disability insurance
• Monthly home internet reimbursement
• Hardware choice (Mac or PC) and customizable desk setup